Experience

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  Automated Systems Company (ASC)

  • Kuwait

  • Senior Account Manager

    • Oct 2019 - Present
    • Kuwait

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  Masiya

  • Kuwait

  • Senior Account Manager

    • Oct 2017 - Oct 2019
    • Kuwait

    Develops and owns customer relations and business with overall Profit & Loss responsibility Leads the Customer Team Creates account strategy and drives transformation towards Solutions Drives and coordinates all sales activities towards the customer Responsibility of correct and up-to-date funnel data and forecasts Account Manager for MOC and Zain Telecom.Responsibilities: Develops and owns customer relations and business with overall Profit & Loss responsibility Leads the Customer Team Creates account strategy and drives transformation towards Solutions Drives and coordinates all sales activities towards the customer Responsibility of correct and up-to-date funnel data and forecasts

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  Huawei Technologies

  • Kuwait

  • Account Manager

    • Sep 2013 - Oct 2017
    • Kuwait

    • Own and coordinate all aspects of the sales cycle including presentations, demonstrations, POCs, negotiations and the closing process. • Study the organization, and define the customer situation & compelling events.• Maintain and growing existing relationship within existing accounts.• Develop and maintain strong and effective strategic relationships with key decision makers.• Developing and executing account plans and strategies. • Precept the customers of our solution’s unique value & key differentiators.• Provide regular pipeline forecasts and business opportunity to the management.• Maintain the highest level of customer satisfaction within the accounts, taking responsibility for mobilizing appropriate resources (such as customer support, escalations or others).• Lead and execute bidding process from evaluation of RFP requirements to production of the final documents for submission.• Obtain and analyze marketing efforts of competitors at assigned accounts and use this information to maximize revenue as well as customer satisfaction.• Managing business partners to resell Huawei ICT products and related solutions to the core key accounts.• Prospect and qualify new customers, initiating and establishing new relationships from the interest generation stage through to close.• Conducting demonstration and presentation for potential customers, especially Key Core Accounts.• Coordinate all resources required to close revenue opportunities.• Collaborate with management to establish annual and quarterly objectives for the expansion of relationships.• Developed and implemented sales plans and strategies.• Managed projects and prepared implementation status reports.• Contribute in preparing product marketing material. This includes product documentation, technical content, demonstration & presentation, marketing collateral, brochures, and company web site information.• Preparing proposals (Technical & Financial).• Negotiate contracts with customers.

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  Syrian Telecommunication & Technologies

  • Syria, Damascus

  • Key Account Manager Engineers

    • Jun 2009 - Sep 2013
    • Syria, Damascus

    • recruiting and training sales staff;• supervising, motivating and monitoring team performance;• allocating areas to sales executives;• setting budgets/targets;• reporting back to General managers;• liaising with customers• maintaining detailed knowledge of the company’s products or services;• Keeping abreast of what competitors are doing.

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  Syriatel Mobile Telecom

  • Technical purchasing Supervisor

    • Apr 2007 - Jun 2009

    • Supervising technical buyers and IT buyers.• Issuing requests for quotation (both local and international market)• Evaluating offers and selecting suppliers.• Negotiating suppliers.• Issuing Purchase Orders (PO) and letters of intent (LOI).• Monitoring deliveries and materials stock.• Monthly and yearly reporting

  • Technical purchasing Coordinator

    • Aug 2005 - Jun 2007

    • Issuing requests for quotation (both local and international market)• Evaluating offers and selecting suppliers.• Negotiating suppliers.• Issuing Purchase Orders (PO) and letters of intent (LOI).