Experience

• 

  Pegasus Automotive Group UAE

  • Abu Dhabi, United Arab Emirates

  • Branch Manager

    • May 2021 - May 2022
    • Abu Dhabi, United Arab Emirates

    Aston Martin, Abu Dhabi, UAE• Introducing Aston Martin brand in AUH and Coordinated with the Marketing team to ensure that we are promoting Aston Martin products and services to AUH market.• Provided training and support to the Aston Martin sales team in the use of Excel and Retail Pro POS system. • Created a flawless delivery system, improving operational organization, time management and overall.• Produced a reliable data comparison tool which greatly supported and assisted the sales/closing process. • Significantly increased profits by guiding customers through a comprehensive consultation and selection of upgrades. • Generated 100% of sales volume.• Consistently met or exceeded showroom sales goals.• Implemented sales promotions and organized showroom events.• Negotiated coverage in business and industry publications.• built a productive and successful sales and administrative team.• To formulate a follow-up strategy that brings warm leads into the showroom and achieve a closing rate of 75-85% in sales consultations with 40-50 prospective clients per month.• Generate sales during the first year by providing exceptional customer service and establishing quality customer database.• Carried out all phases of sales transaction from cold calling to qualification, negotiation, closing, delivery and after sales. • Created a strong visual appearance of the showroom by effectively executing merchandise plans and strategies.• Educated customers about the quality and value of Pegasus Motors services/products.• Recruited and trained showroom sales as well as provided training and guidance to other showroom managers throughout the country.

• 

  Emirates Motor Company

  • United Arab Emirates

  • AMG Senior Expert

    • May 2019 - Feb 2021
    • United Arab Emirates

    Act as a product specialist for AMG vehicles, S-Class and Ultra Luxury Vehicles (Maybach). Drive sales for EMC passenger cars for the retail customer to achieve set monthly/annualsales targets and customer satisfaction objectives. Manage and follow the full lifecycle of sales from actual sales to hand over to the customer. Sell the maximum number of vehicles sales possible at optimum profit. Effectively follow sales procedure and process to close sales. Qualify buyers to understandbuyer's requirements and interests, present/match requirements and interests to variousmodels, explain features and close the sale by overcoming objections. Conduct post-sale follow up to attract new and retain existing customers. Actively promote finance and insurance products. Ensure customer satisfaction as per company Customer Satisfaction Index (CSI) guidelines.Ensure performance improvement and increased customer satisfaction as per AMG /Mercedes Benz standards. Maintain active customer profile database to ensure all relevant details are up to date whenrequired. Accurately collect customer and vehicle information to upload it in the DealerManagement System (Autoline). Effectively carry out market intelligence to monitor competitors' products, pricing andpromotional activities versus own market share. Continuously update company product knowledge and competitive product knowledgerelated to all car brands and types. Prepare and submit reports such as weekly plans, activity and results reports those related toissues resolution for Sales Manager and review of the management. Represent the company at trade exhibitions, events and demonstrations. Track all calls, emails, and appointments made. Generated 100% of sales volume starting from the first quarter.

• 

  Abou Ghaly Motors

  • Cairo Governorate, Egypt

  • Showroom Manager

    • Feb 2018 - Mar 2019
    • Cairo Governorate, Egypt

    • Implemented sales promotions and organized showroom events.• Negotiated coverage in business and industry publications.• • To Formulate a follow-up strategy that brings warm leads into the showroom and achieves aclosing rate of 75-85% in sales consultations with 40-50 prospective clients per month.• Carried out all phases of sales transaction from cold calling to qualification, negotiation,closing, delivery and after sales.• Recruited and trained showroom assistants as well as provided training and guidance toother showroom managers throughout the country• Coordinated and hosted events launching/promoting Alfa Romeo & AGM products andservices.• Created a flawless delivery system, improving the operational organization, time managementand overall• Provided training and support to the Alfa Romeo sales team in the use of Excel and RetailPro POS system• Report weekly/ monthly on agreed performance data, comparing actual with targeted/budgeted performance.• Maintain close contact with prospect customers, make sales call and visit them to suit theirschedule/ convenience.• Introduce and follow up suitable sales prospects.• Maintain customer database and contribute towards the development of the prospects list.• Provide the highest degree of customer service and satisfaction at all times in accordance withthe company’s sales policies and procedures to maximize future recommended or repeatsales.• Notify the customers of delay, changes in the requirements and specifications etc., if any,ensuring smooth conclusion of vehicle handover.• Provide customers with qualified advice on vehicle finance and insurance facilities.• Participate in seasonal sales campaign and promotions to maximize sales penetration.

• 

  Al Tayer Group

  • Abu Dhabi, United Arab Emirates

  • Certified Sales Executive

    • Feb 2014 - Feb 2018
    • Abu Dhabi, United Arab Emirates

    • Carry out sales in accordance to pre agreed monthly targets and budgets.• Prepare/ maintain visit/ call reports/log highlighting salient features and advise theManager of the same.• Report weekly/ monthly on agreed performance data, comparing actual with targeted/budgeted performance.• Attend to customers visiting the showroom, initiate sales process with them payingattention to their needs and offer qualified advice on the specifications of the product.• Maintain close contact with prospect customers, make sales call and visit them to suit theirschedule/ convenience.• Introduce and follow up suitable sales prospects.• Maintain customer database and contribute towards the development of prospects list.• Keep abreast of competition in this segment of cars.• Ensure pre-delivery inspections and proper documentation of the sales transaction• Ensure details of all vehicle transactions are accurately completed & recorded andregistered with sales administration, including payment and the registration of the vehiclewith the traffic department and invoicing.• Provide highest degree of customer service and satisfaction at all times in accordance withthe company’s sales policies and procedures to maximize future recommended or repeatsales.• Ensure that the customer is aware of all available extras, accessories and warranties.• Notify the customers of delay, changes in the requirements and specifications etc., if any,ensuring smooth conclusion of vehicle handover.• Provide customers with qualified advice on vehicle finance and insurance facilities.• Participate in seasonal sales campaign and promotions to maximize sales penetration.• Offering vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.

• 

  Abu Dhabi Motors - BMW MINI and Rolls Royce

  • United Arab Emirates
  • Automotive
  • 400 - 500 Employee

  • Finance & Insurance Manager

    • Feb 2012 - Jan 2014

    Offering vehicle financing and insurance to customers and providing them with a thoroughexplanation of aftermarket products and extended warranties and a complete explanationof manufacturer and dealership service procedures and policies.• Seeking new lending institutions and maintaining good working relationships to securecompetitive interest rates and financing programs.• Processing financing and leasing deals accurately and securing approval through financialsources to secure approval and through the proper federal, state and corporate channels.• Understanding and complying with federal, state and local regulations that affect the newand used-vehicle and finance departments.• Creating and maintaining a program with the sales department that will ensure all newsales are referred to the F&I department.• Training and providing the sales team with information on finance and lease programs andthe benefits of the dealership’s financing and extended service program

  • Certified Sales Executive

    • Nov 2010 - Feb 2012

    • Certified BMW Premium Selection Sales Executives• Handling the sales of BMW division for Abu Dhabi branch.• Ensuring quality of service for accounts sold• Maintaining good relationships with key people as well as clients.• Identifying and closing new opportunities• Presenting to Executives and sophisticated marketing professionals• Developing a growing understanding of BMW, and keeping up with competitorsdevelopments• Attending area trade shows and industry events• Building and maintaining client relationships• Identifying and closing new opportunities• To establish, implement and document account plans for identified strategic clientaccounts• To understand and influence the customers decision making process and lead the customerto positive decisions on sales proposals and manage all customer engagements to asuccessful conclusion

• 

  Al Tayer Group - Premiere Motors Ford , Mercury and Lincoln.

  • Abu Dhabi, United Arab Emirates

  • Certified Sales Consultant

    • Jan 2006 - Nov 2010
    • Abu Dhabi, United Arab Emirates

    Handling the Sales of Ford division for Abu Dhabi & Al Ain branch.• Handling sales accounts requirements.• Communication with all stakeholders (internal and external) to achieve positive results.• Ensuring quality of service for accounts sold.• Maintaining good relationships with key people as well as clients.• Developing innovative opportunities by tackling new accounts.• Initiating and developing requirements for existing accounts to attain monthly targets.• Assisting other departments within the organization to ensure service for existing accounts.• Ensuring the achievement of the monthly and annual targets on a MTD and YTD bases.• Won First place in the 2003 Ford ME Vehicle Walk–Around Challenges.