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Samantha Vince profile image

Samantha Vince

Operations Manager at Tom Dixon Studio
Intro Book
Retail expert with experience in customer service, store management, and visual merchandising.
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Location
Exeter, England, United Kingdom, GB
Skills
  • Customer Service
  • Store Management
  • Continuous Improvement
  • Visual Merchandising
  • Retail
  • Show all
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Bio

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Samantha Vince is a seasoned retail professional with expertise in customer service, store management, and visual merchandising. She has 6+ years of experience in the industry, including roles at Russell & Bromley Ltd, Tom Dixon Studio, and Airwair International Ltd - Dr Martens. With a Professional Interior Design Diploma and a Bachelor of Arts degree, Samantha has a strong foundation in both retail and interior design. She is skilled in stock management, research, and interior design, and has experience in training and supervising employees. Currently working as Operations Manager at Tom Dixon Studio, Samantha is well-equipped to deliver robust retail solutions.

Experience

  • Tom Dixon Studio
    • United Kingdom
    • Design Services
    • 100 - 200 Employee
    • Operations Manager
      • Jan 2024 - Present

    • Junior logistics Manager
      • Jul 2022 - Jan 2024

    • Operations Assistant
      • Oct 2019 - Jul 2022

    • Supervisor
      • Nov 2018 - Oct 2019

  • Russell & Bromley Ltd
    • Supervisor
      • May 2014 - Nov 2018

      - Overseeing store operations.- Organising all aspects of store administration.- Achieving set goals and targets.- Training and supervising employees.- Maintaining high levels of customer service.- Creating visual merchandising solutions.

    • Sales Representative
      • Sep 2012 - May 2014

      - Developing exceptional communication skills.- Meeting and exceeding sales targets.- Working under pressure and multi tasking.

  • Stonegate Pub Company Limited
    • Bar Tender
      • Feb 2011 - May 2012

  • Airwair International Ltd - Dr Martens
    • Sales Associate
      • 2011 - 2012

      - identifying customer needs and expectations.- Developing comprehensive product knowledge, including manufacturing processes.

Education

  • 2016 - 2018
    British College of Interior Design
    Professional Interior Design Diploma, Interior Design
  • 2009 - 2012
    Leeds College of Art
    Bachelor of Arts (BA), Fine Art
  • 2008 - 2009
    University of Gloucestershire
    Foundation degree, Fine/Studio Arts, General

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Industry Focus. “Design Services”

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