Experience

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  Prime 9

  • Kansas City, Missouri, United States

  • Sales & Marketing Intern

    • May 2024 - Present
    • Kansas City, Missouri, United States

    - Using marketing strategies in order to bring in revenue and new customers for our clients at real world events. - Using self management skills in order to maintain a set schedule and get tasks done by a set deadline.- Review concrete data recorded from events in order to assess success of the event and create a plan of action. - Use leadership and micromanagement skills in order to teach and train others. Use public speaking skills in order to present results of events to the client. - Assist in event planning and basic administrative work.

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  Jack Stack Barbecue

  • Lenexa, Kansas, United States

  • Hostess & Server

    • May 2022 - Present
    • Lenexa, Kansas, United States

    ServingBoosting check averages by 30% or more, by promoting appetizers, highlighted menu offerings, scrumptious desserts, and enticing selection of alcohol and wine. Providing excellent table service to every guest by maintaining detailed knowledge of menu items, anticipating needs, and ensuring satisfaction. Collaborate with a high-performing team to cultivate a positive and supportive culture in a fast paced environment, while prioritizing a remarkable barbecue experience to each and every guest.HostingWelcomed and assisted an average of 400+ guests per shift, by greeting them upon arrivaland escorting them to their tables. Scheduled and oversaw reservations, while effectively communicating with customers and addressed any inquiries or issues they might have had. Prepared dining area ahead of service by assisting in bussing tables, presetting booster seats, allergy menus, and or special accommodations.

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  On The Border Mexican Grill & Cantina

  • Overland Park, Kansas, United States

  • Hostess & Server

    • Mar 2021 - Apr 2023
    • Overland Park, Kansas, United States

    ServingFacilitated the training of new serving staff under protocols of the restaurant and managers, while ensuring their preparedness for their certification exam. Recorded food and drink orders and served customer requests to the highest standards. Implemented cleaning and resetting tables efficiently to reduce wait times. Provided tailored suggestions to customers by incorporating their personal preferences.HostingFacilitated the training of new hosting staff to restaurant standards & teammate satisfaction. Greeted and seated guests based on party size and server rotation. Helped buss tables efficiently to reduce wait times and helped servers bring chips & salsa to tables when needed. Cleaned entire front of house, host stand, and restrooms per shift.

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  Dairy Queen

  • Shawnee, Kansas, United States

  • Hospitality Associate

    • May 2019 - Aug 2020
    • Shawnee, Kansas, United States

    Kept the drive-thru station well-stocked and organized to meet all customer needs. Worked quickly to document orders, answer questions and process payments, keeping high-volume lines moving and maintaining high customer satisfaction. Prepared drinks, ice cream and other special items to complete prepared food orders. Boosted customer satisfaction by quickly addressing and resolving complaints with food or service. Facilitated the training of new hospitality staff to restaurant standards and General Manager satisfaction.