Experience

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  Elizabeth Cooney Care Network

  • United States

  • Patient Care Coordinator

    • Mar 2023 - Jul 2023
    • United States

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  University of Maryland Baltimore Washington Medical Center

  • Anne Arundel County, Maryland, United States

  • Oncology/Hospice Nurse

    • Nov 2021 - Aug 2022
    • Anne Arundel County, Maryland, United States

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  Victory Clinical Research

  • Baltimore, Maryland Area

  • Intern

    • Nov 2018 - May 2019
    • Baltimore, Maryland Area

    Ensured overall compliance with applicable Regulations, FDA, ICH/GCP/ SOPs, reviewed and analyzed study protocols and CRFs, Assisting in developing, editing, and formatting informed consent forms, Participating in consenting of study subjects, assisted in reviewing AEs and SAEs, and submission of SAEs to IRB as appropriate, assisted in the preparation and shipment of biological products for analysis, participated in site management activities, including but not limited to site qualification visits, site initiation visits, site training, site interim monitoring visits, ensured the integrity of clinical data and adherence to applicable regulations, protocols, and company guidelines, assisted in coordinating clinical supplies shipped to sites, assisted with data query process, performed telephone monitoring activities to obtain study status information.Prepare/review all patients tracking records, conducted and assisted with administrative activities as a member of the project team, received on the job training and formal training on clinical research coordination, collaborated with Clinical Research Manager/study teams to resolve site issues, participated in routine study progress meetings, face to face or via teleconference.

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  CareFirst BlueCross BlueShield

  • Clinton and O'Donnell Street, Baltimore, MD

  • Registered Nurse Case Manager

    • 2006 - 2013
    • Clinton and O'Donnell Street, Baltimore, MD

    Performance of the essential activities of case management including assessment, planning, implementation, coordination, monitoring and evaluation of member. To offer quality health care in order to meet member's broad spectrum of health care needs in a cost-effective manner, reducing re-admissions and increasing compliance. Communication and collaboration with all relevant parties, including interdisciplinary team, other health care entities/services, family and member in order to facilitate coordination of services and maximize outcomes. To address the member's ongoing continuity of care needs through various health care settings and delivery modes of treatment such as but not limited to inpatient, outpatient, and the home care setting, always being mindful of discharge planning needs. To identify and provide alternative care options and effective use of community resources to bridge any gaps in care or services needed . In addition, is cross trained in all lines of business. Assists with training needs and is able to precept new associates for the role of Case Manager. Participates in at least one special project to benefit the department and enhance development each year.

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  Davita Health Care

  • Howard Street in Baltimore, MD

  • Registered Nurse/ Clinical Charge Nurse

    • Feb 2005 - Jul 2006
    • Howard Street in Baltimore, MD

    Caring for hemo-dialysis patients with chronic medical and medication management problems. Coordinating appointments with various institutions for access issues, initiating/ending dialysis treatments. Ensuring day to day needs of the unit including staffing issues and schedule conflicts. Communicating with the Medical Director about various patient needs. Managing unit schedule, hepatitis statuses, anemia management, phosphorus management, and yearly PPD placements.

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  University of Maryland Medical Systems

  • Greene and Lombard Street, Baltimore

  • Registered Nurse, Full Partner Telemetry/IMC Nurse

    • Jul 1998 - Jan 2005
    • Greene and Lombard Street, Baltimore

    Caring for multiple patients with acute medical problems including patients on telemetry ruling out for myocardial infarction, acute renal failure, stable ventilators, asthma exacerbations, sepsis, multiple infusions, peritoneal dialysis, multiple dressing changes of various types and care of various central lines. Participation in numerous CODE SITUATIONS with a goal of preserving life whenever possible, following patient/family wishes and maintaining of policies and procedures. Managing Intensive Care (ICU) overflow to six bed Intermediate Care Unit (IMC). Duties also included traveling with unstable patients to various tests and procedures. Charge nurse duties included working closely with the hospital bed coordinator and other units to ensure beds are availability for patients and ensuring staffing levels are appropriate.

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  Health Management Associates Inc

  • Charles and Saratoga Street. Baltimore,MD

  • Case Manager

    • Jan 1994 - Apr 1998
    • Charles and Saratoga Street. Baltimore,MD

    Clerk from January 1994 to March 1996--To assist the case managers with phone calls, status changes, memo Social Security inquires, Disability Determination Services inquiries, consultative exam requests, data entry, reviewing of cases, walk-in clients, preparing and mailing of appeals, and to complete any other requests or processing of information pertaining to cases. Promoted to Case Manager in March 1996Excellent customer services skills (External/Internal) required in order to contact clients for completion of appeals regarding SSI/SSDI cases, client questions, Social Security inquires, and Disability Determination Services inquiries. Detail oriented/prioritizing necessary in order to review cases and make appropriate medical pursue decisions. Multi-tasking required to complete required data entry, memos, receiving in-bound/outbound calls and to complete any other requests or processing of information pertaining to the assigned cases.

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  Signet Bank

  • Guilford and Saratoga Street, Baltimore, MD

  • Telephone TransferClerk/Research Clerk

    • Dec 1988 - Aug 1993
    • Guilford and Saratoga Street, Baltimore, MD

    Telephone Transfer Clerk/Research Clerk (1990 to 1993)------Responsible for transcribing Dictaphone messages, debiting and crediting appropriate internal accounts for customers. Researching/problem-solving intricate errors/inaccuracies for the Customer Service Area. ABILITY TO PROBLEM SOLVE NECESSARY. APPROPRIATE/POLITE PHONE ETIQUETTE A MUST FOR THIS JOB.Customer Service Representative/Research clerk (1988 to 1990)----Responsible for answering customer and branch inquires with excellent phone etiquette. Researching/Problem-Solving complex problems for external/internal customers and all areas of the bank. EXCELLENT CUSTOMER SERVICE SKILLS REQUIRED. APPROPRIATE/POLITE PHONE ETIQUETTE A MUST FOR THIS JOB, ESPECIALLY WHEN DEALING WITH HIGH PROFILE CLIENTSDate Control Operator (1985 to 1988)-----Responsible for entering various branch accounts such as savings, checking, loans, and MasterCard. Proofreading previously entered data.