Bio
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Topline AI
Sam Wong is a seasoned customer relations professional with 20+ years of experience in managing customer relations, service quality, and training. He has worked in various industries, including automotive and retail, and holds a Bachelor's degree in Business Administration and Management from The Open University of Hong Kong.
Experience
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Hong Kong
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Retail Motor Vehicles
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200 - 300 Employee
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Senior Manager, Customer Relations
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Oct 2023 - Present
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Customer Relations Manager
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Oct 2021 - Present
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Assistant Customer Relations Manager
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Oct 2019 - Oct 2021
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Customer Relations Supervisor
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Jul 2018 - Sep 2019
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Customer Service Manager
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Sep 2015 - Jul 2018
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Hong Kong
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Automotive
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1 - 100 Employee
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Assistant Service Quality and Training Manager, Certified Service Trainer
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Jan 2015 - Aug 2015
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Service Quality and Training Supervisor
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Jan 2013 - Dec 2014
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Service Supervisor
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Feb 2012 - Dec 2012
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Senior Service Advisor
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Apr 2011 - Jan 2012
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Service Advisor
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Oct 2009 - Mar 2011
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Service Advisor Supervisor
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Oct 2008 - Oct 2009
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Merchandiser
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Apr 2008 - Oct 2008
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Assistant Merchandiser
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Jun 2007 - Mar 2008
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Service Advisor
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Aug 2004 - May 2007
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Education
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2005 - 2010The Open University of Hong Kong
Bachelor's degree, Business Administration and Management, General -
2001 - 2004The Hong Kong Institute of Vocational Education
Higher Diploma, Automotive Engineering
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Retail Motor Vehicles”
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