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Sam Welsh is a seasoned professional with extensive experience in tire and service management. He has held key positions at Jim Whitehead's Best One Tire & Service, Bob Sumerel Tire Company, and Valley Tire Co., where he has demonstrated expertise in managing service departments, recruiting and training staff, and ensuring customer satisfaction. Sam's experience spans over a decade, with a strong background in sales and commercial management. He has successfully driven sales growth, built relationships with clients, and introduced new product lines and services. His expertise in inventory management, order fulfillment, and budget monitoring has enabled him to maintain high standards of quality and efficiency. Sam holds a strong educational foundation, with a solid understanding of tire brands, sizes, and types. He is fluent in multiple languages, including English, and has a proven ability to communicate effectively with clients and colleagues.

Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • General Manager
      • Nov 2023 - Present

    • Service Manager
      • Aug 2023 - Nov 2023

    • United States
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Service Manager
      • Dec 2021 - Aug 2023

    • Service Manager
      • Dec 2021 - Aug 2023

      • Management of all service department operations.• Responsible for recruiting, staffing, training and disciplinary actions of service staff.• Accountable for maintaining the quality health and safety of service shop.• Ensure accuracy of inventory, order intake, service completion and customer satisfaction standards are exceeded. • Coordinate outside maintenance service scheduling and staffing.• Responsible for routing of inventory to clients.• Maintain a clean and organized service area.• Preform budget monitoring and ensure annual estimates are met.

    • Commerical sales representative
      • Nov 2018 - Mar 2022

    • Commercial Sales Manager
      • Nov 2018 - Dec 2021

      • Accountable for driving new tire, retread, OTR and industrial tire sales.• Build relationships through site visits and sales calls.• Identify and onboard new accounts.• Conduct fleet surveys, determine clients needs and ensure accuracy of order fulfillment. • Responsible sales forecasting and reporting for region.• Introduction of new product lines and services to current and potential customers.

    • Commercial Sales Manager
      • Oct 2007 - May 2017
      • Erie, PA

      • Responsible for maintaining current accounts.• Identified and onboarded new customers.• Configure personal work schedule, client visits and service calls. • Operational management of store while working in house. • Responsible for order management, processing purchase orders, invoicing and ensure accounts are up to date according to credit terms.• Gained knowledge of all tire brands, size and types through extensive hands-on training.• Accountable for fleet and tire tracking surveys.

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Industry Focus. “Automotive Services”

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