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Sam Tong is a seasoned quality management professional with 8+ years of experience in technical support and equipment maintenance. He holds an MBA in Supply Chain Management from Huazhong University of Science and Technology and a Master's degree in System and Control Engineering from Technische Universiteit Delft. He has worked in various industries, including electronics and food processing, and has expertise in China market compliance, product quality regulation, and technical support for hardline products.

Experience

  • MINISOLife
    • 中国 广东省 广州
    • Quality Manager
      • Nov 2020 - Jan 2023
      • 中国 广东省 广州

  • SGS
    • Guangzhou, Guangdong, China
    • Technical Section Head
      • May 2012 - Nov 2020
      • Guangzhou, Guangdong, China

      Responsible for providing up-to-date information for the hardline products. The technical support for different domestic or international buyers and brands includes the soulutions of CHINA market compliance.and the services for products like design consulting, product risk assessment or production and testing services.CHINA Market Technical Support: leading and responsible for the southern China market for hardgoods products- Expert for China product quality regulation compliance- Align technical issues for China regulations / standards- Organize the trainings for inner/outer demands- Initiate multiple services and provide solutions for different clients- Participate in the proposals and conferences initiated by the relevant authorities- Complete GB testing capability and price list- Promote the lab accreditations obtained for the test standardsFood Contact Products Technical Support Specilist: tableware, cookware, overware, etc.Miscellaneous Products Technical Support Specilist: candles, DIY tools, decorations, sundries, etc.

  • Panasonic
    • Guangzhou, Guangdong, China
    • Equipment Maintenance Supervisor
      • Mar 2010 - May 2012
      • Guangzhou, Guangdong, China

      Responsible for the preventive maintenance and breakdown maintenance of the automation equipment to ensure working stable, efficient and minimize the possibility of malfunction.

Education

  • 2018 - 2021
    华南理工大学
    硕士Master, 工商管理MBA
  • 2007 - 2009
    Technische Universiteit Delft
    Master’s Degree, System and Control Engineering
  • 2003 - 2007
    南昌大学
    学士 Bachelor, 自动化 Automation

Suggested Services

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Industry Focus. “Retail”

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