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Sam Sandhu is a seasoned IT professional with extensive experience in technical project leadership, network administration, and business intelligence. He holds a Bachelor's Degree in Business Administration and Management, General from Delhi University, and has completed a Professional Year IT course from Federation University Australia. With over 10 years of experience in various roles, including Student Recruitment Manager, Marketing Manager, and Technical Assistant, Sam has developed strong skills in communication, teamwork, and problem-solving.

Experience

    • Student Recruitment Manager (Subcontinent)
      • Nov 2020 - Present
      • Australia

    • Marketing Manager
      • Mar 2018 - Nov 2020
      • Adelaide, Australia

      • Develop and implement comprehensive marketing, communications and business development strategies for ITA current and new activities. • Managing relationships with clients and stakeholders and develop and implement operational, marketing, and business development strategies for social enterprise. • Prepare and deliver high quality marketing collateral and stakeholder communications including print, electronic and social media; including the creation and management of company’s websites. • Oversee ITA brand management and guidelines, as well as proactive and reactive PR and media relations. • Support the Executive Officer in developing and managing strategic partnerships and relationships with other colleges, schools and universities. • Manage relationships with external agents and suppliers in relation to marketing, communication and business development initiatives.• Develop the research and evaluation framework for ITA programs and activities, including the assessment and identification of gaps and opportunities. • Lead, mentor and motivate the team in stakeholder communications and engagement. • Oversee ITA social enterprise • Provide ongoing development and timely performance reviews for direct reports. • Contribute to the development and achievement of the wider organisational strategic plan. • Any other duties as directed by the Executive Officer, and commensurate with the scope and classification of the position. • Ensure the publication of Quality Indicators on ITA website.

  • Adelaide PTE Centre
    • Adelaide, Australia
    • Administration Officer
      • Jun 2017 - Feb 2018
      • Adelaide, Australia

      • Maintained company’s databases and secured information by completing data base backups.• Coordinated office activities and operations to secure efficiency and compliance to company policies.• Supervised administrative staff and divide responsibilities to ensure better performance.• Managed agendas/travel arrangements/appointments etc. for the Management.• Manage phone calls and correspondence (e-mail, letters, packages etc.).• Supported budgeting and bookkeeping procedures.• Created and updated records and databases with personnel, financial and other data.• Tracked stocks of office supplies and placed orders when necessary.• Submitted timely reports and prepared presentations/proposals as assigned.• Prepared and presented seminars using Intuitive cloud-based applications and several different multimedia tools.• Ensured operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.• Installed and updated operating systems, drivers, and applications.

    • Project Officer (Intern)
      • Feb 2017 - Jun 2017
      • Adelaide, Australia

      • Collect and analyse the data and timely project reports.• Implement and review minor projects.• Assist with all kind of client records management.• Attend projects related meeting and information sessions.• Contribute to the development and implementation of app and web portal projects.• Assist in to find out and fix bugs during projects.

  • Organisation Dynamics
    • New Delhi Area, India
    • Technical Assistant
      • Jun 2009 - Aug 2012
      • New Delhi Area, India

      • Deployed new printers, workstations, installed operating systems, drivers, and applications• Repaired faults in printers, desktop, and personal laptops.• Maintained user accounts including permissions, rights and group system.• Substantially increased performance and security of systems by updating OS and installing new anti-virus software.• Worked with software and hardware vendors to ensure timely product delivery, to install and operate new equipment on schedule.• Installed, operated, and maintained computer systems and other technologies.• Configured hardware and software, and set up peripherals such as printers or routers• Provided daily support for computer network users.• Troubleshoot, diagnosed problems, implemented corrective action procedures within prescribed guidelines and or escalated to other technical resources as appropriate• Wrote reports, tracked inventory, evaluated new technologies, negotiated contracts with vendors• Provided basic troubleshooting, repair and maintenance for personal computer and other equipment• Assisted with testing personal computers and peripherals on a network to diagnose, hardware vs software problems.• Maintains systems, databases and web pages

  • Delhi Seceretariat
    • New Delhi Area, India
    • Trainee Executive
      • Jan 2009 - Apr 2009
      • New Delhi Area, India

      • Worked in various departments on a rotational basis, understanding the intricacies involved in each department• Worked for both junior and senior level employees of various department in order to gain required skills and expertise• Undertook the project activities related to productivity and workflow activities, practicing management skills by observing other participants involved in the team• Gained in-depth knowledge about the logic and science involved in business administration process, and understanding the constraints like demand and supply• Understand the exact involvement of work functionalities required in every department by carrying out the organizational operations efficiently

Education

  • 2016 - 2017
    Performance Education
    Professional Year IT, Information Technology
  • 2014 - 2016
    Federation University Australia
    IT
  • 2007 - 2009
    Bhai Parmanand Institute of Business Studies
    Bachelor’s Degree, Modern Office Practice
  • 2006 - 2008
    Delhi University
    Bachelor’s Degree, Business Administration and Management, General

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Industry Focus. “Education Administration Programs”

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