Bio
Credentials
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Field Sales Management
LinkedInMay, 2024- Apr, 2026 -
Setting and Managing Realistic Expectations for Your L&D Program
LinkedInMay, 2024- Apr, 2026 -
The Manager's Guide to Career Conversations in the Age of AI
LinkedInMay, 2024- Apr, 2026 -
Sales Management Foundations
LinkedInApr, 2024- Apr, 2026 -
Building and Managing a High-Performing Sales Team
LinkedInFeb, 2024- Apr, 2026 -
Generative AI in Learning and Development
LinkedInNov, 2023- Apr, 2026 -
Creating a Culture of Learning
LinkedInSep, 2023- Apr, 2026 -
Developing a Learning Mindset
LinkedInSep, 2023- Apr, 2026 -
Performance Management: Improving Employee Performance
LinkedInJul, 2023- Apr, 2026 -
Selling into Companies
LinkedInJul, 2023- Apr, 2026 -
Workshop Facilitation
LinkedInJun, 2023- Apr, 2026 -
Developing a Competitive Strategy
LinkedInMay, 2023- Apr, 2026 -
The Future of Workplace Learning
LinkedInMay, 2023- Apr, 2026 -
Managing Organizational Change for Managers
LinkedInApr, 2023- Apr, 2026 -
Leading with Emotional Intelligence
LinkedInMar, 2023- Apr, 2026 -
Building Customer Loyalty
LinkedInSep, 2022- Apr, 2026 -
Creating a Top Talent Program
LinkedInMay, 2022- Apr, 2026 -
Certified L&D Specialist
AIHR | Academy to Innovate HRSep, 2021- Apr, 2026 -
The Six Morning Habits of High Performers
LinkedInMay, 2020- Apr, 2026 -
2-Minute Tips for Senior Leaders
LinkedInApr, 2020- Apr, 2026 -
Dealing with a Difficult Boss
LinkedInJan, 2019- Apr, 2026 -
Delegating Tasks
LinkedInJan, 2019- Apr, 2026 -
Human Resources: Building a Performance Management System
LinkedInJan, 2019- Apr, 2026 -
Lead Like a Boss
LinkedInJan, 2019- Apr, 2026 -
Managing Experienced Managers
LinkedInJan, 2019- Apr, 2026 -
Coaching Employees through Difficult Situations
LinkedInDec, 2018- Apr, 2026 -
Coaching Skills for Leaders and Managers
LinkedInDec, 2018- Apr, 2026 -
How to Handle Political Conversations at Work
LinkedInDec, 2018- Apr, 2026 -
Organizational Learning and Development
LinkedInDec, 2018- Apr, 2026
Experience
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Cambodia
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Banking
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700 & Above Employee
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Head, Learning and Development
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Mar 2021 - Present
1.) Strategy and Planning > Using performance evaluations, audit reports, and other available resources to analyze skill gaps and identify training intervention actions and training curriculum > Creating and maintaining of training policies, guidelines. > Conducting Training Need Assessment (TNA) and annual training calendar > Work with HR to create and implement Career Development Plan (CDP) > Create annual plan of actions and training budgets > Initiate and design programs, strategies, for staff development including e-learning2.) Implementation/Operations > Delivering induction trainings to all new staffs within defined timelines > Facilitate trainings (training delivery) > Review and recommend on staff requests for either oversea or local training, facilitate necessary process. Organize and facilitate the customized trainings. > Records and monitors training activities and training obligations > Implement coaching sessions and mentorship programs to establish a culture of continuous learning > Create and update e-courses and implement the E-learning > Participate with Project teams and support them in regard to trainings rollout. > Conduct annual tests to assess the understanding of staffs on key products, policies, processes relate to servicing customers > Create methods to evaluate to ensure training quality and return of its investments > Create certified trainer program to deliver to “Pool of Trainers”
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Deputy of Head of Human Resources
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Dec 2018 - Feb 2021
1. Ensure staff capacity building strategy and plans of WB Finance are developed and implemented effectively. 2. Initiate and lead the quarterly meeting with respective departments, audit, risk, and operations to identify current field operational problems and challenges, and formulate training interventions to help solving those problems.3. Ensure that annual training plan is developed with consultation with Head of HR and formulate into annual plan of action (POA) for Learning and development unit.4. Identify and meet actual need [knowledge, skills, attitude] of the institution and staff 5. Develop new or revise existing policy/guideline/manual in alignment with the change and or growth of the institution6. Lead in conducting market benchmarking and evaluate the competitiveness of the company’s pay practices, including base pay, short-term, long-term incentive programs and other compensation programs. In addition, support head of HR in research, development and implementation of executive pay programs such as deferred compensation and equity programs7. Work with related departments to develop and revise incentive schemes for sale team and other related teams to ensure that system work smoothly.8. Annual work plan for Compensations and Benefits unit is developed and implemented each year.9. Ensure that staff support program is developed and implemented to promote staff care and wellbeing such as H&S insurance, teambuilding, and other sports events etc.-10. Act as project leader for HR department such as HR Management System (HRMS) Project, weekend works, etc.- Play roles as dotted line managers to other HR function team members.
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World Wildlife Fund
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Phnom Penh, Cambodia
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Human Resources and Administration Manager
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May 2016 - Dec 2018
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Phnom Penh, Cambodia
1. Be a Country Management Team (CMT) member and provides effective participation in CMT meetings.2. Support Country Director to lead the Organizational Assessment (OA) this year including drafting Term of Reference for OA consultant, identify and recruit consultant, lead OA workshops, participate in reviewing organization strategic plan and priorities, reviewing structure, drafting and reviewing the whole organization job descriptions get them all evaluated using IPE format of Mercer system, identifying organizational development (OD) need, and roll out the result of the OA.2. Work closely with Global Head of Compensations and Benefits to review salary structure, doing salary benchmarking to ensure that the office has competitive remuneration package.3. Work closely with Head of HR Asia Pacific on monthly basis and case by case basis to ensure smooth HR function for the country office. 4. Review and develop country HR Policy for WWF- Cambodia.5. Develop; implement the HR, Admin, and IT Strategic Plan for WWF Cambodia to contribute to the delivery of the organization’s objectives.6. Oversee HR data and statistics and provide regular reports and analysis to the Country Director to facilitate continuous improvement.7. Responsible for the planning, implementation, monitoring and review of WWF-Cambodia office budgets including procurement, staff development Program, staff costs, office running cost to ensure donor requirements are met, and a strong financial position for the Country.8. Responsible for organizational compliance, health and safety, employee relations (disciplinary action) and other tasks as request by country director.
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Hagar International Foundation
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Phnom Penh
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Human Resources & Administration Manager
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Nov 2015 - May 2016
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Phnom Penh
1. Manage and oversee the HR & Administration Departments (including Wellbeing). 2. Ensure good recruitment, retention and training of staff 3. Maximize the productivity of the organization through efficient and effective administration4. Manage personnel issues including discipline matters and providing clear, ethical advice to the Senior Management Team (SMT) and managers on staffing and administrative issues. 5. Although the HR function is primarily for Hagar (Cambodia), at times this will also extend to assisting Hagar (International) staff and offices.
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Médecins Sans Frontières Belgium
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Cambodia
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Human Resources & Administration Manager
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Jul 2013 - Oct 2015
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Cambodia
1. Define, Develop and implement the HR and Administrative set up for the mission, following MSF Belgium – Operational Centre Brussels’ policies, with respect to the national legislation, in defining and designing HR needs, to efficiently ensure the Mission strategy HR deployment and to provide a value driven organization.2. Manage the overall HR Management, the Staff Management and the general Administration of the entire mission including managing visas and airline tickets for international staff as well as keep track of their personal admin files (arrival and departure dates, holidays, passport, visa, plane tickets, mission order, etc) to provide the necessary documents for the performance of their job and ensuring all admin procedures needed for entering and leaving the country. , in respect to the MSF Belgium – OCB policies and procedures, and provides efficient and adequate support to the operational projects in the mission.3. Follow up all matters concerning expatriates administration, to provide advice and support to the expatriates on their administrative file and follow up, in close communication with Brussels Office and according to the OCB guidelines and procedures.
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World Vision
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Phnom Penh
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HR Officer
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Sep 2008 - Jul 2013
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Phnom Penh
Key duties on International Staff1. Ensure all relevant depts. have allocated sufficient budgets for all international2. Ensure timely and accurate payment of salaries, benefits and claims for international staff3. Effective administration of international staff policies especially in ambiguous situation such as leave management, valid contracts, up to date documentation and filing, and HR system management etc.4. Smooth coordination of repatriation & end of contract closure of staff5. Efficiently coordinate the recruitment of all international staff including internal consultant6. Supervise HR assistant performs her role well in term of administration to meet expectation and satisfy all expat staff such as paying bills and benefits, leave records, filing, and so on. Key duties for National Staff:1. Managing timely HR administrative support with quality, such as recruitment, payroll, PDM. etc 2. Facilitating excellent HRM practices by managers in the responsible zones in collaboration with National Office HR Dept. 3. Facilitating a positive work environment in partnership with line managers and National Office4. Support senior managers and their leadership team proactively to strengthen the organization’s effectiveness contributed by human resources.
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ADRA
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Toul Kork, PP
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Finance Assistant
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Feb 2008 - Sep 2008
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Toul Kork, PP
Major responsibilities are to do all data entries for head office, data keeping and petty Cash replenishment, payment, reconciliation, cash flow projection, financial reporting, system management together with other general accounting works.
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Country Philanthropic (Raising Fund thru Donors)Representative
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Jun 2007 - Feb 2008
1. Received the reports from all church planters under ASAP Project 2. Ensure the translation of the report from Khmer to English is correct before sending to donors3. Be the representative of ASAP project in Cambodia. 4. Did many other secretarial and administrative jobs required by local management and donors
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Asia-Pacific International University
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Saraburi, Thailand
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Assistant to Finance Officer
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Aug 2004 - May 2007
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Saraburi, Thailand
Allocate work to students, record students’ work hours, print financial statements, prepare invoices, mail invoices and financial statements to students’ parents, prepare subsidy sheet, and assist with other administration work such as writing letters, announcements, and responding to emails, etc.
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Education
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2003 - 2007Asia-Pacific International University
Bachelor Degree of Business Administration, Entrepreneurship/Entrepreneurial Studies -
2009 - 2011Paññāsāstra University of Cambodia (PUC)
Master of Business Administration (MBA), Human Resources Management
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