Experience

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  Selleri

  • Jakarta Selatan, Jakarta, Indonesia

  • Customer service

    • Nov 2022 - Dec 2022
    • Jakarta Selatan, Jakarta, Indonesia

    Respond to 100+ chats every day with providing fast and friendly responses to resellers, customers, and suppliers. Memorized detail of company product and policies.validating more than 400 customer order data every day by confirming both via chat and call.

• 

  Dompet Dhuafa

  • Indonesia
  • Non-profit Organizations
  • 700 & Above Employee

  • Admin Whatsapp

    • Jun 2022 - Jul 2022

    -Respond to 50+ chats every day and help deal with donors issues through qiscus.-Think creatively in providing fast and friendly responses to donors and client inquiries. -Memorized detail of company product and policies.-Help sell and distribute 29.288 sacricial animals to 9 Countries and 30 Provinces. -Bridging donors who want to pay zakat, infaq and shadaqah.-Receive, analyze and input zakat, infaq, and shadaqah data from donors into the system.

  • Admin Whatsapp

    • Apr 2022 - May 2022

    -Respond to 50+ chats every day and help deal with donor issues through qiscus.-Think creatively in providing fast and friendly responses to donor and client inquiries. -Memorized detail of company product and policies.-Receive, analyze and input zakat, infaq, and shadaqah data from donors into the system.

• 

  PT Bank Syariah Indonesia Tbk.

  • Jakarta Pusat, Jakarta Raya, Indonesia

  • Customer Service Assistant

    • Jun 2021 - Aug 2021
    • Jakarta Pusat, Jakarta Raya, Indonesia

    -Answer and solve customer problems directlyProvide a fast and friendly response to customer inquiries-Think creatively in solving existing problems-Migration of customer data during the merger of BRI Syariah BNI Syariah and Syariah Mandiri Banks into Bank Syariah Indonesia