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Bio

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I am Sally Shirk, a seasoned Loan Operations Manager based in Fleetwood, Pennsylvania. With over 20 years of experience in the banking industry, I have honed my skills in loans, banking, credit, and training, specializing in commercial and consumer lending. Currently, I oversee operations at The Victory Bank, where I have been since May 2018. Previously, I held leadership roles at Conestoga Bank and First CornerStone Bank, where I implemented significant operational improvements. I hold a degree in Banking from the Central Atlantic Banking School at Bucknell University, and I am committed to enhancing customer satisfaction and streamlining processes within the banking sector.

Experience

    • Loan Operations Manager
      • May 2018 - Present

  • Conestoga Bank
    • Chester Springs
    • Vice President Consumer Lending /Loan Servicing
      • Feb 2011 - Jun 2016
      • Chester Springs

      Responsibile for the day to day operations of the Consumer Lending Department and the Loan Servicing Department.

    • Sr. VP/COO
      • Feb 2005 - Nov 2010

      I was responsible for Deposit, IT, Loan Operations. I was also the BSA & Security Officer for the Bank. During my career with First CornerStone, I help to implement on-line banking for our business customers, remote deposit capture and well as a major up grade to our core processing system that required training of the entire bank.

    • Senior Vice President/Chief Operating Officers
      • Feb 2005 - Nov 2010

      Provide oversight to full range of operations for the bank, including the following:o All phases of Loan Operationso All phases of IT Operationso All phases of Deposit Operationso All phases of Branch Operationso BSA/AML Officero Compliance Trainingo Payroll processing

    • Professional Services Loan Consultant
      • Oct 2004 - Feb 2005

      Provide complete review of current loan products and processes on the OSI System toensure that the system is being utilized to the fullest capacity. Suggest workflowprocesses and stream line day to day functions.

    • Assistant Secretary/Team Leader
      • Sep 1996 - Jul 2004

      Provide oversight to full range of loan operations, including the following:New loan set-upRecording and satisfaction of loan documentsEscrow withholding and disbursementsImplementing new loan productsLoan ComplianceCredit card and merchant processingFreddie Mac ReportingInternal accounting reconciliationIRS reporting of loansDisbursements from construction loansTitle and insurance trackingImplement new credit card and merchant systems.Develop and track department budgetsDesign and maintain department disaster recovery planCoordinate bank system conversion of acquired institutionPrepare monthly Board report on credit and liability asset managementServe as Chair of the Mid-Atlantic OSI Client Association Loan User GroupSelect and maintain monthly rate indices for ARM loans

    • Assistant Manager
      • Apr 1994 - Sep 1996

      Prepared all loan account taxes for payment to municipalitiesProvided support, backup to all department

    • Clerical Support Positions
      • Apr 1981 - Apr 1994

      Performed collection calls to past due customersPrepared foreclosure letters and documentsPrepared monthly delinquency reports for BoardTyped loan/mortgage documents for settlementsProvided secretarial support for Vice President of Lending

Education

  • 1997 - 2000
    Central Atlantic Banking School - Bucknell University
    Banking
  • Boyertown, PA
    High School Dipolma

Suggested Services

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Industry Focus. “Banking and Financial Services”

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