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Saleh Hakim is a seasoned executive with 20+ years of experience in business development, strategy, and operations. He has held various leadership positions in top companies, including Chief Operating Officer at KAF GROUP CO. and Director of Business Development at Mirsal App. Saleh holds a Bachelor of Science degree in Management Information System from American University College of Science and Technology.

Experience

    • Chief Operating Officer
      • Jan 2022 - Present
      • Kuwait

      Operational Strategy and Execution:* Develop and implement operational strategies that align with the company's overall business goals.* Oversee daily operations and the work of executives in various departments (Operations, IT, Marketing, Sales, Customer Service, Finance).* Set comprehensive goals for performance and growth, ensuring alignment with the strategic objectives.* Foster a culture of excellence, collaboration, and continuous improvement across the organization.Process Improvement and Efficiency:* Identify opportunities for process improvement and operational efficiency.* Implement best practices and innovative solutions to enhance productivity and reduce costs.* Monitor and analyze performance metrics, ensuring data-driven decision-making.* Develop and manage budgets, forecasts, and financial plans.Customer Experience and Relationship Management:* Ensure high levels of customer satisfaction by maintaining and improving operational standards.* Build and maintain strong relationships with key stakeholders, partners, and customers.* Develop and implement strategies to enhance customer engagement and loyalty.Strategic Planning and Business Development:* Collaborate with the CEO to develop and execute the strategic plan.* Identify and pursue new business opportunities and partnerships to drive growth.* Analyze market trends and competitor activities to inform strategic decision-making.

    • Director Of Business Development
      • Jul 2020 - Jan 2021
      • Kuwait

    • Kuwait
    • Capital Markets
    • 1 - 100 Employee
    • Senior Manager - Business Development
      • Jun 2019 - Apr 2020

    • Senior Executive - Business Development
      • Feb 2019 - May 2019

    • Senior Executive | Wealth Management
      • Mar 2015 - Dec 2018
      • Kuwait

    • Senior Consultant | Business Development
      • Mar 2007 - Jan 2015
      • Kuwait

      Investment Banks: SwissQuote Bank, DukasCopy Bank, Saxo Bank.Forex Companies: HYCM, FXPROInsurance Companies: Royal London 360

    • Founder | General Manager
      • Jan 2007 - Mar 2010
      • Kuwait

      A unique project in Kuwait that specializes in analyzing and issuing the monthly performance reports and fact sheets of the Investment Funds and Portfolios under specific directory that licensed by the Ministry of Information.- My Major Responsibility was running and managing all aspects of the business by focusing on developing and implementing strategies with the goal of maximizing the value of the company.Top Clients:- Commercial Bank of Kuwait. - Global Investment House.- National Investment Company.- Investment Dar.- Al-Madina Investment.In addition to investment and real estate monthly reports from NBK & Mazaya Holding. In addition to Regional Sponsor: “Dubai Gold & Commodities Exchange” and “Kuwait Stocks Exchange”.

Education

  • 2002 - 2005
    American University College of Science and Technology
    Bachelor of Science - BS, MIS | Management Information System

Suggested Services

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Industry Focus. “Consumer Services”

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