Experience

• 

  Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ)

  • Aden, Yemen

  • Human Resources Specialist

    • Jun 2025 - Present
    • Aden, Yemen

    Strategic HR Leadership & Organizational Development
    - Coordinate all personnel and organizational HR matters as central strategic advisor, ensuring alignment with international standards and humanitarian principles across all functions.
    - Lead comprehensive HR process improvement initiatives with focus on operational efficiency, capacity building, and innovation in service delivery.
    - Develop employment manuals and HR frameworks in consultation with legal experts, ensuring full compliance with GIZ Process & Rules and Yemeni labor regulations.
    - Oversee job position evaluation and organizational structure design, developing job architectures aligned with strategic objectives and market competitiveness.
    Recruitment & Organizational Staffing
    - Manage end-to-end recruitment processes including workforce planning, job posting, candidate screening, and selection for positions across organizational levels.
    - Implement inclusive recruitment frameworks ensuring operational diversity while meeting timely hiring outcomes and organizational needs.
    Compliance & Risk Management
    - Direct end-to-end HR audit processes including planning, execution, and implementation of recommendations to strengthen operational controls and efficiency.
    - Maintain comprehensive HR analytics and strategic reporting on recruitment metrics, turnover analysis, and compliance requirements for senior management.
    Performance & Development Systems
    - Develop and implement performance management and staff development strategies aligned with organizational objectives and humanitarian principles.
    - Provide strategic HR advisory on organizational challenges, conflict resolution, and policy interpretation.

• 

  Vision Hope International E.v.

  • Germany
  • Non-profit Organizations
  • 1 - 100 Employee

  • HR & Administration Coordinator

    • May 2021 - May 2025
    • Aden, Yemen

    Strategic Planning & Organizational Development
    - Led workforce planning initiatives forecasting HR requirements aligned with organizational growth and program expansion; optimized staffing levels and cost efficiency.
    - Developed and implemented comprehensive HR strategy in collaboration with organizational regulations, achieving talent management objectives across diverse program environments.
    - Designed capacity-building programs for HR team members through mentorship, elevating function maturity and professional capabilities by 30%.
    - Managed organizational restructuring and change management initiatives while maintaining operational continuity and engagement levels.
    Recruitment & Talent Acquisition Management
    - Managed full-cycle recruitment processes, maintaining 95% hiring success rate and reducing time-to-hire from 45 to 30 days through process standardization.
    - Established strategic partnerships with HR service providers and external consultants, negotiating contracts to support operational needs.
    - Implemented succession planning and career development programs for high-potential staff, reducing turnover by 15%.
    Compliance & Risk Management
    - Conducted comprehensive HR audits and compliance reviews, identifying improvements that enhanced operational efficiency by 25% and strengthened internal controls.
    - Supervised onboarding and offboarding procedures across projects with 100% policy compliance and complete documentation.
    - Directed investigations into HR matters ensuring fair outcomes with documented audit trails supporting organizational learning.
    - Provided strategic advisory to management on HR risks, compensation benchmarking, and talent retention initiatives.
    Performance Management & Organizational Learning
    - Implemented comprehensive performance management frameworks (90-day and annual evaluations) improving performance ratings by 20% through calibration processes.
    - Coordinated training programs achieving near-100% completion rates while measuring learning outcomes and skill development.

• 

  Save the Children International

  • HR Officer

    • Jan 2018 - Feb 2021
    • Aden, Yemen

    Directed HR operations for 155+ staff across multiple locations, supporting 25% organizational growth while maintaining service quality and compliance.
    - Developed and updated 50+ job descriptions and HR policies ensuring alignment with international standards and local legal requirements.
    - Conducted comprehensive anti-terrorism screening and security compliance checks for 100+ new hires with 100% documentation pass rate.
    - Administered health and life insurance programs for 200+ staff, negotiating provider agreements and managing claims within budget parameters.
    - Trained managers on recruitment best practices and compliance requirements, increasing policy adherence and interview quality across departments.
    - Led disciplinary and grievance procedures with 95% case resolution rate; maintained standardized case documentation.
    - Maintained HRIS (Taleo, Oracle) data accuracy and generated monthly reports on headcount, vacancies, turnover, and compliance KPIs.

  • HR Assistant

    • Aug 2014 - Jan 2018
    • Aden, Yemen

    Supported recruitment activities resulting in 100+ successful permanent hires and coordinating 1,500+ volunteer engagements.
    - Maintained comprehensive HR records and managed health insurance enrollment for 100+ employees with 100% renewal tracking accuracy.
    - Provided HR support to 5 field offices, consolidating reports and ensuring consistent HR policy implementation across dispersed locations.

• 

  Union Cement Company Ltd

  • Aden, Yemen

  • Chief Operating Officer Secretary

    • Feb 2010 - Dec 2013
    • Aden, Yemen

    Served as primary operations strategist and executive secretary to Chief Operating Officer, directing comprehensive support across HR, and strategic operations; managed organizational priorities and ensured seamless execution of senior management directives across all business functions.
    - Coordinated strategic project planning and execution, facilitating cross-functional initiatives that aligned operational activities with organizational objectives; prepared detailed periodic performance reports with financial and operational metrics for executive review and board-level decision-making
    - Developed and maintained operational systems documentation and procedural frameworks, ensuring organizational knowledge transfer and consistent implementation of best practices across departments.
    Public Relations:
    - Served as primary public relations representative, managing organizational communications with government entities.
    - Coordinated end-to-end arrival and reception processes for expatriate staff, managing airport logistics, transportation coordination, and on-site orientation through Sana'a Airport entry point.
    - Developed and maintained strategic relationships with key stakeholders, enhancing organizational reputation and public image within local market.
    - coordinated events, to communicating organizational mission, values, and achievements to diverse audiences.
    Supply Chain & Logistics Operations
    - In-Directed supply chain coordination and logistics planning activities, inventory optimization, and procurement cycles to support manufacturing operations and project timelines.
    - Implemented structured follow-up and performance tracking systems that improved operational efficiency by 20%, reducing logistics costs and accelerating supply chain responsiveness across company operations.
    - Support in Coordinated logistics scheduling with international suppliers and local stakeholders, ensuring timely delivery of materials and equipment critical to production schedules and project execution.
    Financial & Asset Management
    - Partnered with finance team on asset management initiatives including fixed asset tracking, depreciation schedules, and equipment maintenance programs; maintained comprehensive organizational documentation for audit and compliance purposes.
    - Managed operational budgets follow up and expenditure tracking, ensuring financial controls and transparent reporting of administrative and operational costs to senior management.

• 

  Bir Ali for Fish & Crustaceans

  • Aden, Yemen

  • Office Manager

    • Aug 2007 - Feb 2010
    • Aden, Yemen

    Directed comprehensive office operations management including facility management, administrative services coordination, and stakeholder engagement; served as primary operational liaison between management, government agencies, and external partners.
    - Established and enforced operational protocols, administrative workflows, and office systems that enhanced organizational efficiency and professional service delivery across all internal and external interactions.
    - Managed government liaison responsibilities including compliance documentation, regulatory submissions, and official correspondence with local authorities; ensured organizational adherence to local regulations and licensing requirements.
    Stakeholder Relations & Customer Service Excellence
    - Developed and managed customer service protocols that enhanced organizational reputation and client satisfaction; coordinated direct customer interactions and ensured responsive, professional communication addressing business inquiries and concerns.
    - Established strategic relationships with government officials, industry partners, and key stakeholders; negotiated arrangements and represented organizational interests in official capacity.
    - Coordinated international business correspondence and diplomatic communications, managing external business partnerships and international customer relations supporting revenue generation.
    Business Development & Marketing Coordination
    - Supported marketing initiatives and sales coordination activities, translating strategic marketing directives into operational execution; coordinated promotional campaigns, customer outreach, and business development projects.
    - Managed sales support operations including order processing, customer follow-up, and sales documentation; liaised between sales team and operations to ensure timely project delivery and customer satisfaction.