Experience

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  Cloud Kitchen Private

  • Amman, Jordan

  • Private Business

    • Aug 2020 - Present
    • Amman, Jordan

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  Al-Faisaliah Group (JSC)

  • Restaurant Manager

    • Oct 2018 - Jun 2020

    Piatto Italian Restaurant:Manage and oversee the entire restaurant operation.Deliver superior guest services.Plan new and update existing menus.Analyze and plan restaurant sales levels and profitability.Manage and lead staff, organize and supervise shifts.Maintain high standards of quality control, hygiene, and health and safety.Training and evaluate staff performance.Lead monthly inventory and food cost ,expenses , waste.

  • Assistant Restaurant Manager

    • Mar 2018 - Oct 2018

    Maintain a positive and progressive team atmosphere.Smooth opening and closing in each shift.Scheduling shifts and assigning tables to wait staff.Appointing, inducting, and mentoring new staff members.Resolving customers questions and complaints in a professional manner.Maintain inventory control.

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  Alshaya Group

  • Amman, Jordan

  • Restaurant Senior Supervisor

    • Oct 2017 - Jan 2018
    • Amman, Jordan

    P. F. Chang's China Bistro:Carry out maintenance on all restaurant equipment and records.Manage and oversee all storage supplies for the restaurant.Supervise every kitchen and dining room activity to ensure customer satisfaction always.Schedule activities (including shifts) for the restaurant’s staff according to the restaurant’s standards or guidelines.Review employee performance record and provide training to help improve their (employees) performance.

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  Azadea Group

  • Amman, Jordan

  • Head Waiter - Shift In charge

    • Mar 2016 - Mar 2017
    • Amman, Jordan

    Paul Bakery & Restaurant,Over see the dining area, supervises food and beverage service staff in accordance with operating policies.Creates a positive team atmosphere among Team Members.Sets high standards for appropriate team behavior on shift.Handle guest complaints in restaurants.Check quality of deliveries of fresh food and baked goods.

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  Royal Jordanian

  • Amman

  • Flight Attendant ( Flight Manager )

    • Mar 2006 - Jan 2015
    • Amman

    Greeting passengers as they board and exit the plane.Showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled.Serving meals and refreshments.Checking the condition and provision of emergency equipment and information for passengersDemonstrating emergency equipment and safety procedures.Administering first aid and dealing with emergencies.

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  Le Royal Hotels & Resorts - Amman

  • Amman

  • Waiter

    • Jul 2004 - Jun 2005
    • Amman

    Italian Restaurant - La Vista :Greet customers, make suggestions, answer and present the menu.Answer all questions about beverages and the food.Take orders and send them to kitchen staff through the POS system.Ensure quality service in the dining room and serve meals..