Experience

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  International Rescue Committee

  • United States
  • Non-profit Organizations
  • 700 & Above Employee

  • Roving IT officer

    • Jun 2021 - Present

    As Roving IT officer, I am responsible for the overall ICT infrastructure design, implementation and management of IT and Telecom system for IRC operations country wide.Assist in the implementation of the ICT operations plan to meet the ICT needs of each offices and to ensure all the systems are in good working conditions all the time.Carryout missions to the field office for system upgrades, Redesign of ICT infrastructure, office startup and close down.I participated in the assessment of operational and security infrastructure needs.Maintain accurate inventory of all IT equipment for all sites and ensure relevant asset management policy and guidelines are followed and documentation are up to date.Deploy the upgrades recommended by the IRC (Division of NOC) to the country ICT system.Take servers backup and upload office required data to IRC SharePoint.Administration of IRC SharePoint with creating files/folder, grant / revote access and adding /remove users account.Coodinate with service provider to investigate the possibility to improve the quality of services to fill up the gap.Provide support to help desk, providing Technical assistance to main and sub offices in Juba premises, overseeing windows servers 2016 including DHCP, DNS, Active Directory and LAN/WAN connectivity.Perform preventive maintenance to IRC IT systems.any activity assign by IT manager including making of budgets for IT

  • Interim Country IT Manager

    • Jun 2021 - Aug 2021

    IT infrastructure management.IT Team management.IT vendors managementIT Asset managementIT Budget management.IT service Management.

• 

  UNHCR, the UN Refugee Agency

  • Switzerland
  • International Affairs
  • 700 & Above Employee

  • Registration Assistant

    • Mar 2021 - Nov 2021

  • Registration Assistant

    • Oct 2017 - Nov 2021

    Part of a team of 10 conducting registration of Sudanese National Mainly from bluenile seeking protection in South Sudan. Capture data related to asylum seekers, refugees and other persons of concern to UNHCR in the progres database. Biometric verifications and capture of bio-metric information of refugees and other person of concern in BIMS and other related information systems. Facilitate the issuance and renewal of registration documents for person registered jointly by UNHCR and commission for refugees affair and ensure progres database is updated to reflect the accuracy. Support the identification and documentation of person with specific needs and immediately bring them to the attention of the protection staff and ensure the needs are recorded or updated in the progress database. Participate in the creation of physical files and support the maintenance of the filing system, including update and tracking of physical files in branch office juba in coordination with the protection assistant.

• 

  SES Networks

  • United States of America (USA)

  • VSAT support engineer

    • Apr 2019 - Mar 2021
    • United States of America (USA)

    support and maintain SES/03b network at UN sites in juba, bor, malakal, wau and bentiu.carry out preventive maintenance as per SES manual.carry out corrective maintenance as per SES procedure.troubleshoot and fixes network problems including re pointing VSAT, BEGAN and replacing parts in the VSAT system.update inventory report for spares.

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  IPTEC South Sudan

  • Juba, south sudan

  • IT Technician

    • Aug 2018 - Mar 2019
    • Juba, south sudan

    Design, install, test and commissioned various telecommunication systems such as LAN, MAN, WAN, etc. Process and resolves routing and connectivity problems including application timeout, inability to connect, latency, packet loss and bouncing circuit. Install and configure Active directory and windows servers. Drafts specification and standard for Telecommunication equipment’s such as hub, router and switching system. Providing support for LAN and WAN and monitoring customers by remote terminals. Configuring layer 2/3 devices (CPE, gateways, and switches) based on customers and solutions requirements. Preparing daily, weekly and monthly report for the network element and customers support. Create and maintain comprehensive records of WAN and LAN configurations and devices for client to provide accurate troubleshooting reference. Supervising team and train up new engineer. Performing network maintenance to include hardware replacement and software upgrades as well as customer migration to facilitate network optimization

• 

  4G Telecom LLC

  • juba, south sudan

  • Senior IT Technician

    • May 2017 - Sep 2017
    • juba, south sudan

    Provide support to the office business systems by the installation, maintenance and support of IT systems. Support the coordination of new application implementation in order to provide staff with the tools they need to perform effectively. Setting up new users account and dealing with password issues. Maintaining standard IT hardware and software environment for servers and users IT equipment. Providing support including procedural documentation and reporting. Configuring servers and user equipment for usage in the office IT environment. Upgrading business systems and user/clients software in accordance with the ITD standards. Manage the office IT infrastructures by ensuring availability of all network base services and systems. Monitoring LAN performance to ensure best network efficiency and taking measures to improve network performance as required. Coordinate and provide user support services by establishing and maintaining procedure for centralized user support services

• 

  FastNet ISP

  • Juba, south sudan

  • IT Projet Asistant

    • Jun 2016 - Mar 2017
    • Juba, south sudan

    1.Install, configuré and Déploy hotspot wireless in hotels and guest houses 2. Troubleshooting LAN and Internet related issues for clients. 3.configuring Outlook for emails and exchange server 4. Mapping network drives 5. Computer and printer services, maintainance and Repair.6. Data and system backups and restored. 7. Cabling local ares network

• 

  Afrosoft IT solution

  • Kampala, uganda

  • IT/Network Technician

    • May 2015 - Sep 2015
    • Kampala, uganda

    1. Provide key input to thé planning, design and développement of new application and enhancement to thé existing applications. 2. Ensure Daily monitoring of the system. 3. Troubleshooting and maintaining network system and server. 4. carry out daily backup to ensure safety of every data. 5. Work directly with technology staff and ens users to ensure quality performance of thé thé system. 6. Coodinate and perform in depth test including ens users reviens for modifier and new system. 7. provide orientation and training to end users for all modifier and new system.

• 

  Oxfam

  • juba, south sudan

  • Information management assistant (M/E)

    • Apr 2011 - Jul 2013
    • juba, south sudan

    contributed to thé dévelopment of M/E tool such as data collection forms (kobo toolbox, surveycto), databases and data collection guidelines other functions were data Analysis, updating performance monitoring indicators (PMP) On quartly base. i contributed to thé dévelopment and implementation of survey tracking tools/forms and computer analysis tool for both qualitative and quantitative data, monitoring data flow procédures, making sûre that data are submitted on time to thé headquarter office for quartely reportcoodinating data collection, data Entry and data analysis providing regular reports on project implementation that is monthly, quartly and anually. Conducted field visit on data vérification and monitoring.