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Saifudheen P is a seasoned IT professional with 10+ years of experience in IT support, network administration, and data analysis. He has worked in various roles, including IT Support Cum Sales Co-ordinator, IT Support Specialist, IT Support Engineer, Data Analyst, and College Administrator. He has expertise in Windows OS, Windows Server, Ubuntu, Active Directory, Domain Name Service, DHCP, LAN/WAN Network, Modem and Wi-Fi Router configuration, and installation of hospital software HIS and consulting software MEDIC. He has also worked with ELV systems such as CCTV, Access control, Gate barrier, and Attendance system. Saifudheen holds a Bachelor of Technology degree in Electrical, Electronics and Communications Engineering from MEA Engineering College, Chemmankudy.

Experience

    • IT Support Cum Sales Co-ordinator
      • Jan 2023 - Present
      • Dubai, United Arab Emirates

  • Weqaya Health Investment LLC
    • Ajman, United Arab Emirates
    • IT Support Specialist
      • Jan 2022 - Feb 2023
      • Ajman, United Arab Emirates

    • IT Support cum College Administrator
      • Mar 2016 - Dec 2021
      • Kerala, India

      KEY RESPONSIBILITIES AS IT SUPPORT ENGINEER• Do performance monitoring and optimize performance by deleting temp & recent files on the computer and removing other unwanted files.• Confirm all unwanted files stored in the network are removed by concerned departments.• Check common Shared folders and remove unwanted files from the network.• Ensure Data security and network performance.• Ensure DVR and cameras at the hospital are working properly and Recording is done.• Ensure DVR and Cameras are working properly and recording at the campus.• Ensure System Backups are taken before service and no Data loss happens.• Follow-up the website update• Technical support for Blackboard LMS• Check daily complaints registered in Zoho Desk.• Attend System complaints and clear the problems.• Employee fingerprint registration for punching on biometric device and software.• Wi-Fi router configuration and installation.• Attend Network complaints and ensure smooth network performance.• Support Zoho CRM, Project, and Docs.KEY RESPONSIBILITIES AS DATA ANALYST• Update the dashboard as per the requirements• Discuss the analytics requirement with the concerned department in-charge• Generate the Reports for business analysis• Manage the business data• Creating and maintaining the concerned department Dashboards• Give the Dashboard/Analytics Report UTA to the concerned department in-charge KEY RESPONSIBILITIES AS COLLEGE ADMINISTRATOR• Correspondence with University thorough mail and post- after discussion with Principal• Formulating and implementing regulations/policies• Handling correspondence• Helping with course approval and evaluation activities• Organizing academic and administrative meeting• Budget Preparation and Execution in discussion with Principal and HODs – • Update Inventory listing activities and new requirement status.• Overview purchase of requirement• HR Policy & Updates• Prepare Filing System & Updates official files regularly

    • India
    • Hospitals and Health Care
    • 100 - 200 Employee
    • IT Support
      • Aug 2015 - Feb 2016

      • Installation and configuration of Windows OS, Windows Server, and Ubuntu 10 and Higher.• Configuration of the ACTIVE DIRECTORY, DOMINE NAME SERVICE, DHCP, etc.• Computer hardware Repairing all the branded and assembled systems and maintenance of the computer peripherals such as a printer, scanner, etc.• LAN \ WAN Network install and configured in Hospital• Modem and Wi-Fi Router configuration and installation• Ensure the internet connection properly working and speed of internet daily on entre network in hospital.• Network folder sharing and configuration of user access control to the network shared folders• Configure the user remote access into SAP server and instruct users.• Installation and configuration of the hospital software HIS and consulting software MEDIC• bloody and create a users with different user privileges and Backup the software data• Installation and configuration surveillance camera system in hospital and configure the remote viewing CCTV• Check ELV system projects quote from the different companies and finalize the project the suitable quote• Fingerprint based attendance and access control system installation and configuration in hospital• Installation and configurations of MS Outlook and Outlook express.

    • Network Administrator
      • Mar 2014 - Aug 2015

      • Installation and configuration of Windows OS, Ubuntu 10, and Higher.• Computer hardware Repairing all the branded and assembled systems and maintenance of the computer peripherals such as a printer, scanner, etc.• LAN \ WAN Network install and configured in Hospital• Modem and Wi-Fi Router configuration and installation• Ensure the internet connection properly working and speed of internet daily on entre network in hospital.• Network folder sharing and configuration of user access control to the network shared folders• Installation and configuration of the hospital software HIS and consulting software MEDIC (EMR)• Installation and configuration surveillance camera system in hospital and configure the remote viewing CCTV• Check ELV system projects quote from the different companies and finalize the project the suitable quote• Installation and configurations of MS Outlook and Outlook express.

  • Mazeed Group
    • Thiruvananthapuram, Kerala, India
    • ELV SALES AND SUPPORT
      • Aug 2012 - Aug 2013
      • Thiruvananthapuram, Kerala, India

      • Sales of ELV systems such as CCTV, Access control, Gate barrier, and Attendance system.• Installation and Configuration of ELV-Systems projects.• Commissioning of ELV-Systems projects (CCTV and access control and attendance system)• Preparing the competitive quote as per client and company requirements.• Estimate the manpower and materials for projects.• Arrange the manpower and materials as per the requirements of the project.

Education

  • 2008 - 2012
    MEA ENGINEERING COLLEGE, CHEMMANIYODE
    Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering

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