Experience

• 

  Wessex Insurance Services

  • Basingstoke, England, United Kingdom

  • Lead Project Analyst

    • Jan 2019 - Mar 2023
    • Basingstoke, England, United Kingdom

    Responsibilities & achievements:• Lead all aspects of the projects, including capacity planning, resource allocation, project documentation, client engagement and change management• Enhance project-wide efficiencies by creating many filters and dashboard in Jira to monitor the progress of bugs and enhancement tickets• Worked on development of internal testing tool framework written in Python using Agile methodology• Design and build of our web portals. Development work to improve our web presence and profile is on-going• Writing, modifying, and integrating scripts for our in-house portal and external API• Report writing and the preparation of application documentation• Liaison, co-ordination and management of our team members on various technical aspects such as network and data security• Research and evaluation of current market trends and developing technologiesIn addition: • Client management: key client integration and management – excellent• Business development: effective online marketing campaigns and data management, generating income. Further migration of all systems to centralised “Acturis” system as ongoing process

• 

  EXPORT AND GENERAL INSURANCE SERVICES LIMITED / Business Connect International ltd

  • London, United Kingdom

  • Project Analyst

    • Jan 2013 - Nov 2018
    • London, United Kingdom

    Achievements• Worked with client on project automation includes leading all aspects of the projects, including capacity planning, resource allocation, project documentation, client engagement and change management• Enhance project-wide efficiencies by creating many filters and dashboard in Jira to monitor the progress of bugs and enhancement tickets• Address and resolve project risks, roadblocks and obstacles while securing resources to efficiently complete deliverables• Key responsibility includes managing team of 12+ members by defining project roles and responsibilities in close collaboration with the customer, including project scope and objectives to ensure cross functional understanding amongst project members• Perform project tracking through concise project reports and time management reports• Managed complete development cycle including technical design, development and quality assurance• Managed user testing cycle, including issue documentation, tracking and resolution• Experience on working on managing multiple projects simultaneously

• 

  Nimbus Commerce Solutions

  • London, United Kingdom

  • Web Development & SEO Analyst

    • May 2009 - Jan 2013
    • London, United Kingdom

    Various projects including: • Researching, consulting, analysing and evaluating system program needs. • Identifying technology limitations and deficiencies in existing systems and associated processes, procedures and methods. • Testing, debugging, diagnosing and correcting errors and faults in an application’s programming language within established testing protocols, guidelines and quality standards to ensure programs and applications perform to specification. • Writing and maintaining program code to meet system requirements, system designs and technical specifications in accordance with quality accredited standards. • Writing, updating and maintaining technical program, end user documentation and operational procedures. • Providing advice, guidance and expertise in developing proposals and strategies for software design activities such as financial evaluation and costings for recommending software purchases and upgrades.

• 

  Larson & Toubro

  • Mumbai Area, India

  • Software Programmer

    • Aug 2006 - Jul 2007
    • Mumbai Area, India

    • Project involved revamping the existing inhouse production process application intendedtowards taking care and managing complete production process life cycle for Switchgear• Worked on utility called Ensoft based on ASP.net used to manage switchboard design and configure the data• Responsibilities involved managing existing code, adding new functionalities, testing for various test cases• Testing the code for various test cases / system compatibility along with bug fixing