Experience

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  Noor Bank

  • United Arab Emirates
  • Banking
  • 700 & Above Employee

  • Head of HR Operations

    • May 2015 - Jan 2018

    • Part of the HR Leadership team, reporting to Head of HR and leading a team of 12 personnel• Manage staff cost of AED 600MM for approximately 2000 staff across the Group (Noor Investment Group)• Lead the HR operations unit to deliver the planned outcomes and agreed targets in line with the HR Strategic goals and business/employee experience standards• Led HRBP functions moving from administrative to strategic business partnership role by restructuring entire HR organization resulted in performance driven organization culture• Led the restructuring of different businesses in view of strategic goals of the organization – Retail Banking, Corporate Banking, Noor Trade, Risk Management, Operations (outsourcing to Concentrix) and Noor Takaful• Led the HR optimisation and restructuring exercise at Noor in line with the organisation strategy and business objectives• Initiated and led the process optimization and digital transformation of HR Services (paperless HR) contributed to cost efficiency in the wake of exponential manpower/business growth• Steered the outsourcing of Talent Acquisition function to IBM and implemented the automation (Brassring) of end-to-end recruitment process• Developed and implemented the HR governance framework for outsourcing arrangement of Bank’s back-office functions to IBM/Concentrix (both onshore and offshore)• Independently developed and implemented the Reward strategy for catering to strategic objectives of the Bank and Group• Led the HRMS implementation project including insourcing of the payroll function• Led the HR Audit and successfully ensure obtaining to “Satisfactory” rating in 2017 for the first time since inception of the Bank• Significantly contributed in controlling the Staff Cost and restructuring of Noor Takaful resulted in positive P&L for the first time in 2016 since its inception in 2009• Contributed significantly in revamping HR Policies and Staff Finance Policy of the Bank

  • Head of HR Support

    • Apr 2013 - May 2015

  • Head of HR Service Delivery

    • Dec 2011 - Mar 2013

    Leading a team of 6 personnel, reporting to HR Operations Head and contributes to the Operational Efficiency, Risk Management, minimization of losses and service standards- Direct and manage HR Service Delivery function of NIB/NIG/BPO and NT in accordance with Mission, Vision and Values of the Group as well as HR Department initiatives to provide a high level of support to agreed standards to the Business/Function ensuring that processes are optimized and being intensively “corporate/business objective” focused- Monitor Operational Risk related to HR Department and strive for mitigation of the risk issues consistently ensuring no financial loss at any times- Manage the Human Resources function of Noor Takaful in accordance with Group HR initiatives to provide a high level of services to agreed standards. Contributes significantly to the leadership and management of company business and achievement of strategic and operational objectives- Manage the implementation and maintenance of the Human Resource Management System (HRMS) to ensure standardization and consolidation of HR business processes across the Group

  • Head of Rewards

    • Feb 2011 - Dec 2011

    • In addition to the Head of HR – Noor Takaful role, assigned Head of Rewards role for all the entities of Noor Investment Group including Noor Bank and Noor Takaful (2 business entities and 2 subsidiaries), leading a team of 4 personnel, reporting to the Head of HR• Supported in developing HR strategy proposals for Human Resources Committee (HRC) and Board Follow-up & Remuneration Committee• Developed and implemented an appropriate reward strategy supporting the strategic objectives including managing staff cost budget

• 

  Noor Takaful

  • Dubai, UAE

  • Head of Human Resources

    • Oct 2007 - Feb 2011
    • Dubai, UAE

    • Led a team of 2 personnel, reporting to the CEO and responsible for establishing HR and Administration functions for both Noor Takaful Family and Noor Takaful General• Directed HR functions for the development & implementation of strategy in coordination with the CEO and various Business / Function Heads and Group HR• Engaged in enhancing business / functional performance through appropriate advice and facilitating effective people management strategies and processes• Set up from scratch the HR and Administration function for the entity including defining all HR policies, processes, Performance Management process and system, Compensation structure and Reward methodology• As a core member of DQAP Team for Noor Takaful, managed to be awarded with the Dubai Quality Appreciation certification from Dubai Government

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  DHL Express

  • Dhaka, Bangladesh

  • National Human Resources Manager

    • Aug 2005 - Sep 2007
    • Dhaka, Bangladesh

    • Led a team of 3 personnel, reported to the Country Manager, supported management in providing varied HR strategic and tactical interventions and enhancing company image• Enhanced the company status from “very small” to “small” country category and restructured all functions• Pivotal in aligning HR practices and C&B policies in compliance with DHL Global and DPWN policies• Launched Employer of Choice program, initiated by Regional HR - Asia Pacific• Designed HR policies & practices in compliance with regional guidelines, formulated short / medium term personnel strategies to ensure effective communication and motivate & retain employees • Implemented recognition and incentive programs, managed annual salary review processes and ensured that the C&B packages are competitive in the market

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  Standard Chartered Bank

  • Dhaka, Bangladesh

  • Senior Relationship Manager - HR

    • Oct 2004 - Jul 2005
    • Dhaka, Bangladesh

    • Enhanced business / functional performance through effective people management strategies and processes in coordination with other Senior Managers• Facilitated talent management & other global processes• Managed complex organizational change projects, developed HR practices and integrated HR products to provide effective business solutions• Involved in collective bargaining, maintaining industrial relationship and developing employee relationship.• Played a vital role in the HR integration of Standard Chartered Bank and ANZ Grindlays Bank

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  Bayer CropScience

  • Dhaka, Bangladesh

  • Human Resources Manager

    • Oct 2001 - Sep 2004
    • Dhaka, Bangladesh

    • Reported to the MD, acted as the core member of the Country Steering Committee, provided leadership to businesses and attained strategic and operational objectivesEstablished the HR function from scratch, developed training modules and also developed & rolled-out HR policy & procedure manual• Rolled-out Performance Management System in compliance with the assigned Group guidelines• Restructured the compensation policy and linked it with performance-based compensation structure• Instrumental in transforming company image from manufacturing to a sales-driven organization• Managed HR functions in compliance with Country & Group HR initiatives and provided high level support to the business units & support functions in the country in adherence to the assigned standards

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  Standard Chartered Bank

  • Dhaka, Bangladesh

  • HR Relationship Manager & Compensation Management

    • Jul 1997 - Sep 2001
    • Dhaka, Bangladesh

    HR Relationship Management/Compensation & BenefitJoined in July 1997 as HR Operations Officer. After global acquisition of Grindlays Bank by Standard Chartered Bank in April 2000 assigned the specific role of managing HR Relationship and Compensation & Benefit.Achievements:• Instrumental in the successful launch of Peoplewise (global HR database) in SCB• Implemented Destination Compensation Model of Standard Chartered Bank and ANZ Grindlays Bank• Core member of HR team and nominated as the only member of SCB HR in the integration process with ANZ Grindlays Bank• Rolled out International Sharesave Scheme (Standard Chartered Group product) for employees of Standard Chartered GrindlaysResponsibilities:Provide HR guidance and generalist support to business/support functions on HR issues of resourcing, developing & managing staff through liaison with Head of HR/Regional HR Relationship ManagersHandle evaluation of pay structure and benefit plans of the Bank ensuring market matched compensation system are in placeCritical role on issues of industrial relations, collective bargaining and employee relationsKey role in the HR integration of Standard Chartered Bank & Standard Chartered Grindlays BankAssist Head of HR to the initiatives of the country HR, manpower planning and budgeting as well as maintaining standard practices of the group.Assist Management in policy matters, interpret & evaluate HR policies of the Group.Act for Head of HR in his absence

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  Beximco Textile Division Ltd

  • Dhaka, Bangladesh

  • Executive - Human Resources

    • May 1995 - Jun 1997
    • Dhaka, Bangladesh

    • Reported to the GM – HR, handled recruitment process of factory staff / workers and developed & implemented various employee benefit schemes, managed HR records and handled HR administrative and operational activities• Successfully handled recruitment process of around 900 skilled / semi-skilled Textile workers & staff