Experience

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  CakeZone

  • Delhi, India

  • Area Manager

    • Sep 2022 - Present
    • Delhi, India

    ▪ Handling a cluster of 7 Dark Kitchen's with 28 Manpower (Kitchen Manager, Chef, Normal chef, Helper).▪ Working of key parameters such as Customer satisfaction, Maintain Kitchen store front ratings on swiggy and Zomato (Ensure it should be 4.3 above on WOW), KPT (Ensure that Average Kitchen prep time is less than 10 minutes), Cancellations, Inventory, Wastage, Audits. Ensure staff is always following proper SOP’s.▪ Maintain operational error less than 1 Percent.▪ Ensure that all products are properly tagged, not be kept any items in open condition at the kitchen and well maintained.▪ Involving in new Kitchen’s expansion, Successfully Launch 4 new kitchens.▪ Doing the indenting of RM and PM on thrice in a week (Ensure Sku’s are not disable due to nonavailability items).▪ Taking care of staff Accommodation which is provide by the organization. Staff is Not facing any issues such as Vegetables, Grocery, Gas cylinder etc. provide these things on time to time.▪ Giving recognition, Rewards to motivate employees for their hard work, dedication and commitment.

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  Ola Foods

  • Ghaziabad, Uttar Pradesh, India

  • Dark kitchen manager (OLA foods and OLA Dash)

    • May 2021 - Sep 2022
    • Ghaziabad, Uttar Pradesh, India

    ▪ Manage daily operations of grocery store to meet store goals. ▪ Perform inventory control to avoid over stock low stock ▪ Manage product storage and rotation activities to reduce spoilages and damage Ensure that grocery shelves are maintained clean and organized. ▪ Ensure that all products are properly tagged and labeled ▪ Develop process improvements to maximize sales and profitability. ▪ Assign daily workload and schedules to staffs. ▪ Educate staffs about safety and sanitation procedures.