Experience

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  GREX- Georgetown Rail Equipment Company

  • United States

  • Director - Service Planning

    • Apr 2009 - Present
    • United States

    Director of Marketing & Sales with territory covering the continental United States. Experienced in managing programs which necessitate the participation of multiple departments and include defining expectations and requirements and monitoring those efforts and output. Adept at managing varying personalities with sensitivity to cultural diversity. Ability to initiate and manage a program from initial conception to fruition. Exhibits a strong talent for problem solving, critical and creative thinking and is well suited as an intermediary. Mental capacity to understand and convey advanced technology features and benefits.

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  AT&T Mobility

  • Temple, Texas Area

  • Sales Rep.

    • Jan 2004 - Jan 2008
    • Temple, Texas Area

    • Assisted customers with the purchase of cellular devices and rate plans.• Reviewed customers past usage and made recommendations for new plans and equipment.• Responsible for understanding and conveying the latest technology in cellular phones.• Superior customer service advisor and specialized in conflict resolution with customers.• Identified during secret shopper audit program as a standout representative. District Manager requested permission to allow for district to review the hidden camera footage as a model for all sales interactions.

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  Circuit City

  • Temple, Texas

  • Sales Rep

    • Jan 2002 - Jan 2004
    • Temple, Texas

    Educated consumers on the latest home entertainment products and provided solutions to best fit their desired needs. Recognized as exceedingly knowledgeable and capable associate in department, relied on for custom installations throughout the store as well as in the community. Was consistently relied on by other sales staff for technical questions and recommendations on the latest changes in technology.