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Ryan Prall

Director of Software Delivery and Compliance at Rebuy Engine
Intro Book
IT professional with expertise in software delivery, management, and customer service.
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Location
Baldwinsville, New York, United States, US
Skills
  • Troubleshooting
  • Saas
  • Integration
  • Cloud Computing
  • Customer Service
  • Show all
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Bio

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Topline AI
Ryan Prall is a seasoned IT professional with extensive experience in software delivery, management, and customer service. He has a strong background in cloud computing, networking, and security, with expertise in Cisco IOS and telecommunications. Prall has held various leadership positions, including Director of Software Delivery and Compliance at Rebuy Engine, and has a degree in Computer and Information Systems Security/Information Assurance from Utica College.

Credentials

  • ITIL Intermediate Service Design
    AXELOS Global Best Practice
    Apr, 2018
    - Apr, 2026
  • ITIL Intermediate Service Operation
    AXELOS Global Best Practice
    Feb, 2018
    - Apr, 2026
  • ITIL Foundation
    AXELOS Global Best Practice
    Jun, 2015
    - Apr, 2026
  • Certified Scrum Master
    Scrum Alliance
    Jul, 2018
    - Apr, 2026

Experience

  • Rebuy Engine
    • United States
    • Internet Publishing
    • 100 - 200 Employee
    • Director of Software Delivery and Compliance
      • Feb 2023 - Present

    • Software Delivery Manager
      • Apr 2022 - Feb 2023

  • Raymour & Flanigan Furniture and Mattresses
    • Syracuse, New York, United States
    • Field Support Manager
      • Jun 2020 - Apr 2022
      • Syracuse, New York, United States

  • iV4
    • Syracuse, New York Area
    • IT Project Manager
      • Oct 2019 - Jun 2020
      • Syracuse, New York Area

  • Optanix
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Engineering Manager
      • May 2019 - Sep 2019

    • Scrum Master
      • Jun 2018 - May 2019

    • Technical Support Supervisor
      • Oct 2016 - Jun 2018

    • SaaS Supervisor
      • Feb 2016 - Oct 2016

  • ShoreGroup
    • Syracuse NY
    • SaaS Supervisor
      • Jul 2014 - Jan 2016
      • Syracuse NY

  • Securitas Security Services USA, Inc.
    • Syracuse NY
    • Emergency Service Dispatcher
      • Mar 2011 - Jul 2014
      • Syracuse NY

  • United States Marine Corps
    • Cherry Point NC
    • Sergeant
      • Jul 2006 - Jul 2010
      • Cherry Point NC

Education

  • 2014 - 2019
    Utica College
    Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance
  • 2011 - 2014
    Onondaga Community College
    Associate of Science (A.S.), Cyber/Computer Forensics and Counterterrorism

Suggested Services

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Industry Focus. “Computer and Network Security”

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