Experience

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  Worcester Credit Union

  • Worcester, Massachusetts, United States

  • Universal Banker

    • Aug 2023 - Present
    • Worcester, Massachusetts, United States

    - Assist with many MSR duties including Account Opening, IRA's, Estates, etc.- Process and close on many different loans such as Personal, Auto, and Credit Card.- Help out on the Teller line, performing transactions, answering phones, finding solutions to our member's problems.

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  Franklin First Federal Credit Union

  • United States
  • 1 - 100 Employee

  • Member Service Representative

    • Aug 2022 - Jul 2023

    - Open many different types of bank accounts (Savings, Checking, IRA, etc.)- Interact with members on a daily basis over the phone or in person- Assist with any issues regarding member accounts

  • Bank Teller

    • Oct 2021 - Nov 2022

    - Assisted in processing transactions for members- Fill in as customer service by answering phones, problem solving for members, and direct them towards the appropriate department

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  New York Life Insurance Company

  • Westborough, Massachusetts, United States

  • Agent

    • Jun 2021 - Aug 2021
    • Westborough, Massachusetts, United States

    - Procured meetings with potential clients to discuss their financial plan- Created and presented solutions to help maximizeclients’ financial plans

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  Nichols College

  • Nichols College Student Center Manager

    • Sep 2017 - May 2021

    - Assist in making sure the Fels Student Center is is an enjoyable and helpful place for students and guests- Provide direction and information for students within the Fels Student Center- Plan, Coordinate, and manage at least two social student programs each semester

• 

  New York Life Insurance Company

  • Springfield, Massachusetts, United States

  • Executive Assistant

    • Dec 2020 - Apr 2021
    • Springfield, Massachusetts, United States

    - Kept track of life insurance requirements for clientele - Communicate with clients and other agents though email and on the phone- Manage investments for different clients using NYLIFE's investment program

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  Swarm Basketball

  • Oxford, Massachusetts, United States

  • Swarm Basketball

    • Jan 2020 - Mar 2020
    • Oxford, Massachusetts, United States

    - Prepared necessary materials for order processes- Created and edited documents necessary for advertising, emailing, and publishing- Used various forms of social media platforms to widen customer base and aid in business expansion

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  Cinemark

  • Hadley, MA

  • Concessions

    • Apr 2016 - Aug 2019
    • Hadley, MA

    - Sold popcorn, soda, candy, and other food items to customers attending the movie theater- Cleaned the equipment used by employees such as popcorn kettle, soda fountains, counters, and more- Promoted our sales and discounts and our company app to help promotions and make more sales.