Experience

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  demandDrive

  • Waltham, Massachusetts

  • Senior Sales Development

    • Dec 2015 - Present
    • Waltham, Massachusetts

    demandDrive builds and manages sales development teams for technology companies, designed to generate predictable revenue. We can help you simply outsource your outbound lead generation function, build your internal Sales Development team & processes, or qualify & amplify your inbound lead generation.demandDrive provides data, market / sales intelligence, and marketing automation services that optimize your sales funnel. We can provide detailed prospect lists or pre-qualified leads based on specific parameters, capture intelligence on your existing or new markets, or build your marketing automation process.

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  Lyft

  • Boston, MA

  • Brand Ambassador/Driver

    • Apr 2014 - Present
    • Boston, MA

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  Content Raven

  • Framingham, MA

  • Business Development Representative

    • Dec 2015 - Oct 2016
    • Framingham, MA

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  Wayfair

  • Boston, Massachusetts

  • Business Account Manager

    • Oct 2014 - Aug 2015
    • Boston, Massachusetts

    Established and maintained relationships with business accounts through pre-generated leads, SQL scripts, and cold calls/e-mailsProvided superior sales and service support and acted as the main point of contact for all account purchasing needsGrew book of business by over 1000 accounts over 3 month periodExceeded monthly sales goals by 5-40% each monthPromoted to senior account manager after four months

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  LTI Limousine Worldwide

  • Greater Boston Area

  • Group Sales/Dispatch Manager

    • May 2011 - Sep 2014
    • Greater Boston Area

    Dispatch Manager Manage team of 15 dispatchers, responsibilities include scheduling and dispatching 100+ chauffeurs and 75 vehicles within local fleet according to client reservations (200+ jobs per day).Responsible for hiring and training new dispatchers; ensure adequate dispatch office staffing according to expected job volume.Respond to high-level client requests (via clients/ affiliates/internal reservations) and relay important information to dispatchers and chauffeurs to ensure high caliber of service. Review dispatcher’s incident reports daily, research genesis of issue and discuss with relevant department to avoid future errorsGroup Sales ManagerServed as liaison between LTI and corporate clients in a sales and client servicing capacity.Developed logistics plan for client needs; worked with multiple stakeholders (client event coordinators, internal reservationists, dispatchers, out-of-state affiliates, and chauffeurs) to ensure smooth ground operation for clients.Provided onsite operational management for high touch corporate clients, both locally and out-of-state.Managed/coordinated events serving 500+ clients in cities from New York, New Orleans, Los Angles to San Francisco.Coordinate with affiliates – including international (Paris, London)Increased annual group sales by 20% in 2013.

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  Bulfinch Hotel (Now the Boxer Hotel)

  • Greater Boston Area

  • Front Office Manager

    • Jan 2007 - May 2009
    • Greater Boston Area

    Provided the level of competent, personal service expected by guests of a luxury, boutique-style hotel.Worked with sales manager to generate group bookings, corporate rates, and hotel promotions.Managed hotel rates on extranet websites based on occupancy and demand, both at the hotel and within the city.Prepared revenue management summary for weekly meetings with general manager and sales managers.Managed the hotel’s restaurant in the absence of the restaurant’s manager; provided backup coverage for servers, bartenders and kitchen staff.

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  Barkan Management Co., Inc.

  • Concierge

    • Jan 2005 - Jan 2007

    Assisted residents and their guests in a manner of a five-star property, working beyond the residents' expectations whenever possible.Took on many tasks, which included opening doors for residents and guests, assisting with any luggage or packages to their units, and delivering/returning residents' cars when returned home or requested.