Experience

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  Creative Goods Merchandise

  • New York, New York, United States

  • Retail Broadway Manager

    • Feb 2023 - Present
    • New York, New York, United States

    • Managed the merchandising operations of Hamilton and Funny Girl on Broadway.• Pulled and communicated daily performance KPIs including, but not limited to, sales results and staff performance via Shopify.• Placed weekly orders and communicated with the logistics team to ensure consistent stock levels. • Populated weekly settlements, troubleshot any inventory or cash variances, and prepared cash deposits for reconciliation.

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  The Araca Group

  • Tour Merchandise Manager

    • Aug 2021 - Feb 2023

    • Managed the merchandising operations of the 'Hadestown' national tour.• Produced multi-million-dollar annual sales figures, including 6-figure weeks as a solo sales representative.• Prepared expense reports and reimbursements via SAP Concur, made extensive travel arrangements, and communicated with internal and external client representatives to ensure the highest standards of excellence.• Analyzed sales and product data to increase revenue streams.• Worked with local management and crew to facilitate ease of operations along with daily, customer-facing tasks.

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  Funko

  • Los Angeles, California, United States

  • Retail Sales Associate

    • Apr 2021 - Sep 2021
    • Los Angeles, California, United States

    • Provided guests with a unique shopping experience while ensuring excellent customer service.• Utilized effective selling techniques and provided in-depth product knowledge with a constantly rotating product base.• Held accountable to store and individual sales goals.• Replenished merchandise and restocked as needed.

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  Disney Theatrical Group

  • Assistant Tour Merchandise Manager

    • Oct 2019 - Feb 2020

    • Assisted in the management of day-to-day operation and sales generation of the national tour of Frozen.• Maximized profits and minimized losses through effective management of stock, cash, and assets.• Communicated effectively with theatre management and Disney personnel to facilitate daily operations.• Conducted and provided sales analysis, effective feedback, new ideas and strategies to help achieve goals while upholding Disney standards.

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  The Araca Group

  • United States
  • Retail
  • 100 - 200 Employee

  • Tour Merchandise Manager

    • Sep 2018 - Sep 2019

    • Managed the merchandising operations of the 'Elf' and 'Charlie and the Chocolate Factory' national tours.• Prepared expense reports and reimbursements via SAP Concur, made extensive travel arrangements, and communicated with internal and external client representatives to ensure the highest standards of excellence.• Analyzed sales and product data to increase revenue streams.• Worked with local management and crew to facilitate ease of operations along with daily, customer-facing tasks.

  • Broadway Merchandise Manager

    • Oct 2016 - Sep 2018

    • Managed the merchandising operations of Hello, Dolly! starring Bette Midler (Scott Rudin Productions), and Cirque du Soleil: Paramour. • Managed a team of rotating staff to regularly achieve and exceed sales goals.• Regularly exceeded established sales goals by thousands of dollars.• Managed sales inventory via RetailPro/Square.• Prepared expense reports via SAP Concur.• Worked with various internal departments to ensure high profile clients’ specifications were enforced with the strictest levels of confidentiality.

  • Senior Sales Associate

    • Oct 2015 - Oct 2016

    • Managed various Broadway shows’ merchandise operations during weekly manager absences along with regular retail associate responsibilities (shows included 'The Book of Mormon' and 'Matilda: The Musical,' among others).• Reported on the night’s shift to the regularly scheduled manager and operations department.• Reconciled all cash and credit transactions.• Tracked inventory including investigating shrink and ensuring correct stock amounts.• Gave direction to a rotating team of sellers to achieve and exceed sales goals.

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  Disney Theatrical Group

  • New York, New York, United States

  • Merchandise Cast Member

    • Mar 2011 - Oct 2015
    • New York, New York, United States

    • Sold Disney on Broadway merchandise at various New York-based productions (Aladdin, The Lion King, Mary Poppins & Newsies).• Handled cash and reconciled inventory.• Adhered to Disney’s high standards of excellence.