Experience

• 

  TrueNorth Companies, L.C.

  • United States
  • Insurance
  • 300 - 400 Employee

  • Account Manager

    • Sep 2023 - Present

  • ICX Team Leader

    • Dec 2018 - Oct 2023

  • TSA Member Representative

    • Mar 2018 - Dec 2018

    My goal is to help Truckers (Owner Operators and Motor Carriers) reach and maintain operational profitability and high professional standards demanded by the industry.

  • Contractor Risk Advisor ICX

    • May 2017 - Mar 2018

• 

  CRST International

  • United States
  • Truck Transportation
  • 700 & Above Employee

  • Driver Services Manager/Career Path

    • Apr 2015 - May 2017

  • Driver Development

    • Mar 2014 - Apr 2015

    Conduct personal interviews daily with prospective candidates.Process all applications for new hires and rehires, including experienced drivers. Complete background checks including pulling MVR and DAC reports.Review applications of prospective hires and make determination if the applicant is qualified.Make arrangements and schedule drivers for orientation.Complete pre-hire files and paperwork on applicants.Maintain complete files of non-hired drivers, as appropriate.Track calls generated from all forms of advertising.Work with drivers or applicants with problems. Be able to explain CRST’s operating policy and safety standards to drivers.Travel to driver training schools, job fairs and work industry trade shows as needed representing CRST.

• 

  Clases De Ingles

  • Colonia Cuauhtemoc, Matias Romero, Oaxaca Mexico

  • English Teacher

    • Aug 2013 - Jan 2014
    • Colonia Cuauhtemoc, Matias Romero, Oaxaca Mexico
• 

  TrueNorth Companies

  • United States
  • Insurance
  • 300 - 400 Employee

  • Member Representative

    • Jun 2012 - Aug 2013

    My goal is to help Truckers (Owner Operators and Motor Carriers) reach and maintain operational profitability and high professional standards demanded by the industry.

  • Customer Service Rep

    • Nov 2011 - Jun 2012

    I worked on the service team that takes ownership from the beginning of the process through to binding insurance coverage for owner operators. The Service team specializes in the following;Providing real-time coverage analysis and quoting for owner-operators through our dedicated toll free number. Committed to processing completed applications and providing coverage certificates to owner operator, Loss Payee and Motor Carrier within 1 to 2 hours of receipt. Management of non-payment insurance premium if not collected within 12 business days.

• 

  Best Buy

  • Cedar Rapids, Iowa Area

  • Sales Supervisor

    • May 2005 - Nov 2011
    • Cedar Rapids, Iowa Area

    I directed a sales team in exceeding department, store and company objectives. I also used communication skills to build coworker cohesion and maintain a great team environment while developing department goals and sales techniques to ensure a strong customer loyalty base.