Experience

• 

  Eddie's of Roland park

  • Baltimore, MD 21212

  • Cashier/Customer Service

    • Oct 2014 - Present
    • Baltimore, MD 21212

    ○ Assist Customers with Carts & Baskets○ Direct Customers to Products & Aisles○ Manage Transactions, Processed Refunds, Checks and Postage Stamps○ Intercept Complaints (when possible) to achieve optimal customer satisfaction.

• 

  Musemaster™

  • At-Home

  • Freelance Writer/Graphic Designer/Intermediary Sales Rep

    • Oct 2011 - Present
    • At-Home

    ○ Tutored high school and college students in writing and essay structuring○ Write web articles for various website owners & maintain web content○ Design Logos, Flyers, Pamphlets and Brochures○ Site Administration & Forum Moderation○ Video Game Music Development, Concept Art & Spriting

• 

  Einstein Bagel Bros of Timonium

  • Timonium, MD

  • Customer Service/Baker/Food Prep/Cashier

    • Aug 2014 - Oct 2014
    • Timonium, MD

    ○ Prepped, Stored, Assembled Food○ Upsold Merchandise, Took Orders○ Entering Inventory Information ○ Restocking Supplies & Food○ Assisting peers with their stations

• 

  CDA Computers

  • Administrative Assistant

    • Apr 2005 - Oct 2014

    ○ Data Entry○ Report Filing○ Invoices & Transcription○ Computer Spyware/Malware/Virus Removal○ Customer Information Entry