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Ruwan Warnapura
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- Knowledge Management
- Enterprise Content Management
- Records Management
- Document Management
- Sharepoint
- Show all
Bio
Experience
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Canadian Federal Government Agency
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Ottawa, ON
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Analyst / Developer
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Sep 2014 - Present
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Ottawa, ON
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Open Text Corporation
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Ottawa, Canada Area
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Senior Records Management Analyst
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Apr 2007 - Sep 2014
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Ottawa, Canada Area
Senior escalation technical support specialist for Open Text, Content Server, Records Management, Security Clearance, and LRS (iRIMS) systems spanning entire North America. Single point of escalation for rest of the world. Providing support services for implementing/enhancing electronic Records Management solutions.
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Hewlett-Packard
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Ottawa, Canada Area
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MS SQL Server Support Analyst
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Jun 2003 - Mar 2007
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Ottawa, Canada Area
HP-Sitel Technical Support project is Critical Gold, Silver & Bronze Contracts for large and medium corporate clients supporting MS SQL Server, MS Visual Studio & MS Access database.
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Chemical Industries (Colombo) Ltd
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Colombo, Sri Lanka
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Group Manager IT
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Dec 1994 - Sep 2002
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Colombo, Sri Lanka
One of the top 10 Companies in Sri Lanka. Was responsible for Managing the entire IT function of CIC and its associate companies.Directly managed 6 developers and 10 computer operators in 4 locations.
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Education
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Chartered Institute of Marketing
Postgraduate Diploma in Marketing -
University of Colombo, Sri Lanka
Bachelor's Degree, Computer Science -
University of Sri Jayawardenepura
Master of Business Administration (M.B.A.), M.B.A.
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