Experience

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  Mariner Innovations Inc.

  • Fredericton, New Brunswick, Canada

  • Senior Business Analyst

    • Mar 2020 - Present
    • Fredericton, New Brunswick, Canada

    As a Senior Business Analyst, Ruth is responsible to deliver consulting expertise to clients which span a wide variety of activities. These include requirements gathering, analysis, design, writing specifications, trouble-shooting issues, and training end users - all with an objective of exceeding expectations.

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  PointClickCare

  • Canada
  • Software Development
  • 700 & Above Employee

  • Product Owner, Integrations - QuickMAR

    • Nov 2019 - Jan 2020

    As Product Owner for QuickMAR Integrations, Ruth is responsible to:- Act as the primary contact for strategic pharmacy partners and advocate on their behalf for product planning and prioritization- Collaborate across PCC product development on shared initiatives to consolidate pharmacy interfaces across the organization- Prioritize new initiatives and define the user stories and requirements for new features and capabilities- Facilitate launch plans for new dispensing software integrations with oversight of the go-live process- Manage roadmap for internal administrative tools that support QuickMAR implementations- Collaborate with Implementation and Sales on training to ensure the successful launch of new partner initiatives.- Conduct periodic business reviews with strategic partners and understand the goals of their operation

  • Product Owner, Clinical Product Success

    • Apr 2018 - Nov 2019

    As a Product Owner in Care Management for Product Success, Ruth worked with other Product Owners and Product Managers on finding solutions, scheduling and overall management of defects to improve workflow and functionality of the clinical product. She worked closely with Development Leads in an agile environment.Her key responsibilities included:• Contributing to the triage, analysis, and management of implementation impediments, usability concerns and defects for existing products.• Investigating, gathering and documenting detailed information regarding bugs, defects and/or enhancements.• Acting as the development team’s subject matter expert for assigned projects by being a part of the development team and being the point person for clarification of business requirements and objectives.• Translating project objectives and high level requirements into epics and stories.• Providing an end user perspective to the Quality Assurance process and helping to translate business requirements, design documents and use cases into detailed test plans and test scenarios covering all areas of functionality included in release.• Maintaining status dashboards for all assigned projects, working as warranted to ensure issues are prioritized accurately and escalated as appropriate.

  • Clinical Implementation Specialist - Integrated Medication Management (IMM)

    • Nov 2015 - Apr 2018

    As a Clinical Implementation Specialist, with Integrated Medication Management (IMM), Ruth’s role was to train staff at long term care facilities in the US who were integrating with their pharmacies. Ruth was responsible to:- Customize and deliver all training modules in Orders Management and eMAR (Electronic Medication Administration Records)- Provide training sessions via WebEx or during on-site visits- Review and assist end users configure their database and assist staff with their go-live process- Trouble-shoot issues with Inbound and Outbound HL7 messages between the facility and pharmacy- Design and present new training materials to assist the customer in their understanding of complex concepts- Mentor other implementers and train them on important concepts outside of the regular workflow- Ensure customers were comfortable with using the software and felt supported throughout the project

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  Accreon Inc.

  • Canada
  • Information Technology & Services
  • 1 - 100 Employee

  • Consultant

    • Jul 2014 - Nov 2015

    July 2014 - November, 2015 (PointClickCare IMM SME)Ruth worked for PointClickCare as a vendor partner to provide assistance to facilities with pharmacy integration projects. Ruth completed her certification in Integrated Medication Management with PointClickCare. She provides training and support to long-term care customers throughout the lifecycle of their IMM projects.June 2015 - October, 2015 (PointClickCare - RxPortal)Ruth filled the role of Business Analyst on a project to explore the feasibility of creating a portal to improve the certification of pharmacies with PointClickCare. Ruth helped perform a requirements analysis and created mock-ups for the proposed RxPortal solution.January 2015 - July, 2015 (Ecumen-PointClickCare - User Account Provisioning service)As a Project Manager, Ruth coordinated a development team to provide Ecumen with an integration solution to automate the user account provisioning process between the organization’s Human Resources system and PointClickCare. Ruth was responsible for keeping communication flowing between Ecumen and PointClickCare resources and ensuring a successful implementation.November - December 2014 - (PointClickCare Pharmacy Integration Strategy, PharmaClik Rx - McKesson) Ruth performed the role of an Integration Analyst in a project to assess the requirements necessary to establish an integration between McKesson’s PharmaClik Rx application and PointClickCare. She analyzed the existing PharmaClik Rx XML messages and compared the PCC HL7 message structure to identify gaps and any required changes to support the integration.

  • Consultant

    • Oct 2011 - Jul 2014

    August 2011 – May 2014Ruth was the Project Manager on a maintenance project for the Patient Access Registry with the Department of Health, Nova Scotia. She managed a team of developers to provide support and to enhance the functionality to the existing surgical registry. Her role was to advise the Wait Times branch on implications of any system changes; to create presentations explaining new concepts; and to manage documentation and tasks lists in SharePoint. As well, she was responsible for all project management activities, including time management and cost management. It was her responsibility to ensure there was constant communication with the stakeholders in Nova Scotia and foster a good working relationship with all stakeholders.September 2013 – April 2014As a Project Manager, Ruth coordinated a development team to provide e-learning in the iLearn application. Ruth liaised with the clients to determine their needs and led a team to design, develop, test and deploy the two online training courses to thousands of government employees in many departments.

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  Accreon

  • Senior Consultant

    • Nov 2008 - Jul 2010

    November 2008 – July 2010Ruth performed the role of Senior Business Analyst on the Patient Access Registry project for Nova Scotians – an initiative to improve wait times for surgeries. She met with surgeon groups in all surgical facilities in Nova Scotia and contributed to a comprehensive stakeholder analysis (questionnaires and interviews). This was carried out using industry change management best practices to identify gaps and risk areas relative to changing current business processes to identify training need and approach (e.g., users had varying degrees of comfort and experience with technology). She met with Directors of Nursing in the surgical facilities in Nova Scotia to identify their pain points and to determine what was currently working and document where the deficiencies existed in the training approach. Ruth was responsible to perform a Use Case analysis; document the functional requirements; to write the detailed design documentation; write test cases; and assist with quality assurance. She was responsible to coordinate and deliver training to staff at all facilities in the districts.

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  ISOMNI

  • Fredericton, NB

  • IT Consultant

    • Jun 2005 - Oct 2008
    • Fredericton, NB

    As a Project Manager, Ruth was responsible for several e-learning and web-based projects. She fulfilled all necessary tasks from cost and time management, creating project plans/reports to clients, scheduling tasks and coordinating resources.As a Business Analyst, she met with clients, gathered requirements, created use cases, wrote conceptual design documents as well as functional and detailed design specification documents. Ruth also performed quality assurance, wrote user guides, trained administrators and assisted with development as needed. As an Analyst and Web Developer, Ruth helped to create websites. She was responsible to design the layout and structure the content in a highly functional and visually pleasing manner. Working closely with the customers, Ruth helped to drive out appropriate content, then organize and implement that content to the website. She was also responsible for the graphic design in areas of websites.

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  xwave

  • Fredericton, NB

  • Programmer/Analyst

    • May 1998 - Jun 2005
    • Fredericton, NB

    • Facilitate requirements and design workshops with the customer;• Design functional process models and database schema;• Conduct detailed business analysis employing Joint Analysis and Design (JAD) methods to complete the conceptual design phase of the project;• Design screen specifications;• Create test cases and sequence documents for robust end-to-end system testing;• Compile a Use Case survey, identifying all needed Use Cases;• Model Use Case Diagrams and Package Diagrams;• Create Use Cases;• Collaborate on Vision and Software Architecture documents;• Create screens in the development phase using VB.net, HTML, ASP.net; • Create reports using Crystal Reports and their corresponding stored procedures using SQL; • Perform bug-fixes on forms and reports;• Create and format statistical reports using the Oracle Reports tool;• Write deliverable documents for client acceptance;• Analyze client’s needs and create a Requirements Analysis document;• Design process flows, look and feel of screens;• Create logical and physical database following relational database rules;• Create all modules/forms necessary to fulfill the maintenance and business requirements; • Interact with a DBA to have the HRTS system accessible on the web--using ORACLE IAS;• Convert existing data in Excel into a new ORACLE application;• Analyze problems – coding, debugging, testing and implementing changes; • Provide a leadership role in training and assisting new team members;• Maintain existing peripheral applications;• Create forms for information retrieval and updates, as per client’s business rules;• Perform detailed analysis of data changes and mappings for data migration;• Develop and test the data migration process;• Schedule and implement the migration;• Develop interface modules that provide daily updates from the COBOL mainframe to the ORACLE application;• Create batch programs in PL/SQL.

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  Keltic Technologies

  • Fredericton, NB

  • Programmer

    • Sep 1997 - May 1998
    • Fredericton, NB

    Ruth was hired as a programmer to be sub-contracted to companies with Y2K issues. Ruth’s duties were to:• Perfect COBOL coding techniques in preparation for fixes to mainframe deficiencies for the Y2K bug;• Identify all programs and runs that need code changes for Y2K conversion;• Make code changes and run system tests to ensure changes result in a seamless rollover to the year 2000.

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  NB Department of Supply and Services, Data Center

  • Fredericton, NB

  • Data Analyst

    • Oct 1992 - Sep 1995
    • Fredericton, NB

    As a Data Analyst on a large legacy mainframe system that maintains all aspects of the NB health care system, Ruth's responsibilities included:• Monitoring batch jobs run by the department users; • Trouble-shooting issues with the mainframe;• Creating microfiche and preparing output for the users.