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Ruth Lowder is a seasoned operations professional with 17 years of experience in management, budgeting, marketing, and customer service. She has worked in various roles, including Office Operations Manager, Executive Assistant, and Project Manager, and has expertise in Microsoft Office, project planning, and sales. She has managed budgets, coordinated travel arrangements, and executed promotional campaigns, and has experience working with senior management and external partners. Ruth holds a strong educational background and is skilled in a range of software applications, including Microsoft Excel and PowerPoint.

Experience

    • Office Operations Manager
      • Jan 2007 - Present

    • Office Manager/Executive Assistant
      • Jun 2006 - Dec 2006

      • Organized consolidation and liquidation of assets for company buyout.• Managed special projects, calendar, e-mail, and confidential issues for President.• Monitored and managed budget, performed audit, created financial forecasts and prepared fiscal income taxes and financial statement using Quick Books Pro. • Implemented ISO/TS-16949.• Created and maintained Customer and Vendor Access databases. • Customer and Vendor liaison including: Bose, General Electric and Philips Electronics. • Processed daily office assignments including: A/P, A/R, reconciling bank and credit card statements, purchase requisitions, invoices, letters and office supplies.

    • Senior Administrative Assistant
      • Nov 2002 - May 2006

      • Managed a complex schedule for Operational Vice President, Retail Merchandising including: worked with confidential information, calendar, special projects, proofread and edited contracts and agreements, gathered information and updated daily, weekly and monthly departmental reports.• Monitored and managed budget for Merchandising Department including assisting Operational Vice President with annual Plan. Saved company money by developing and implementing new procedures.• Coordinated foreign and domestic travel arrangements, including Trade Shows, passports and visas for Operational Vice President and Retail Merchant Team.• Planned and scheduled internal and external global meetings including videoconferencing.• Interfaced with all levels of management as well as extensive contact with design engineers, vendors, Far East offices and European offices. Supervised 4 Merchandise Coordinators. • Contributed to the development and execution of presentation materials and managed diverse projects as needed. • Processed daily office assignments including: edited and formatted letters, meeting preparation and transcription of minutes, office supplies, purchase requisitions, invoices, expense reports and memos.

    • Temporary Legal Assistant
      • Jun 2002 - Aug 2002
      • Bedford, MA

      • Supported Chief Patent Attorney, a patent attorney, a paralegal and general legal staff as needed.• Processed daily office assignments including: purchase requisitions, invoices, letters, and IP functions.

    • Executive Assistant / Personal Assistant
      • Apr 1997 - May 2002

      • Managed a complex schedule for Director of Customer Satisfaction, Quality Assurance, and Business Excellence including: calendar, travel arrangements, special projects and meeting implementation.• Monitored and managed budget. Saved company money by developing and implementing new procedures. • Edited engineering white papers and maintained internal and company web sites for 6 Senior Managers reporting to the Director. Backup support for the VP of Sales and Marketing. • Planned and scheduled internal and external global meetings including videoconferencing and Net Meeting.• Coordinated training, managed budget, created spreadsheets and edited and formatted white papers for Global Six Sigma teams consisting of 300 employees and external trainers. • Planned and executed several global project team meetings and special events simultaneously for employees, customers and external trainers. Assisted in corporate training and leadership development.• Contributed to the development and execution of presentation materials and managed diverse projects as needed including offsite meetings for all senior management including the VP of Sales and CEO. • Processed daily office assignments including: purchase requisitions, expense reports, letters and memos.

    • Project Manager and Field Ambassador
      • Jul 1995 - Dec 1997

      Exxon New England Customer Appreciation and Thanks for your Business promotion campaigns • Managed 2 promotional campaigns simultaneously, which included the customization and implementation of 100 promotions increasing sales from 4% to as high as 28%.• Retained existing customer loyalty and built relationships with new customers. • Collaborated with 6 territory managers and 80 dealers to determine the marketing strategy including: customer service, special events, vendors, displays, advertising, point of purchase and point of sale.• Negotiated agreements with vendors for giveaways, improved promotion lead-time by 45%, vendor on time delivery by 25% and managed budget. Recruited, hired, trained and managed thirty team members.• Tracked sales activity and determined which promotional aspects received the greatest response for the Exxon VP of Marketing and Exxon Area Marketing Manager.

    • Project Coordinator
      • Jan 1995 - Jun 1995

      Momentum (formerly McCann Erickson Event Marketing) Exxon New England Customer Appreciation promotion campaign • Executed approximately 30 promotions, between 2 and 5 running simultaneously.• Collaborated with 6 territory managers and 30 dealers to determine the marketing strategy including: customer service, special events, vendors, point of purchase, point of sale and advertising. • Trained and managed thirty team members. Communicated daily with area manager and dealers.

Suggested Services

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Industry Focus. “Management Consulting”

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