Bio
Experience
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Rutendo's Dazzling Designs
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South Africa
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Company Owner
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May 2017 - Present
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South Africa
We offer the following services.Event planningWeddingsAnniversariesBirthdaysEngagements
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South Africa
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Financial Services
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700 & Above Employee
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Digital Consultant
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Feb 2019 - May 2023
Interact with customers to handle complaints, process orders, and provide information about a company's products and services. Manage company branding by communicating with customers through social media, email, mobile, or local marketing campaigns.
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Quality Assurance Specialist
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Oct 2014 - Jan 2019
Performing Live call evaluations on calls for the call CentreConducting evaluations on recorded calls for consultantsCoaching customer service consultantsResponding to emails professionally and timeouslyManaging the company's Facebook pageResponding to live chat instant messages Upholding the company's brandManaging own professional and self-development
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Customer Service Specialist
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Feb 2012 - Oct 2014
Sales Inbound and Outbound Creating Orders for clients Offering Support to clients to uphold the company brand Handling queries via the ticketing system
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Optimal Legal Services Inc.
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Zimbabwe
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Admin
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Jun 2006 - Mar 2008
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Zimbabwe
Preparing, organizing, and storing information in paper and digital form. Dealing with queries on the phone and by email. Greeting visitors at reception. Managing diaries, scheduling meetings, and booking rooms. Arranging travel and accommodation. Arranging post and deliveries.
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Education
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2021 -College SA
Certificate, Event management -
2018 - 2019Varsity College
Higher Certificate, Event Management -
Cosa
Bachelor of Office Adminstration - BBA
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