Experience

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  Prolight Design

  • United Kingdom
  • Design Services
  • 1 - 100 Employee

  • Technical & Production Director

    • Feb 2024 - Present

  • Head Of Operations

    • Jan 2022 - Feb 2024

  • General Manager

    • Jan 2016 - Jan 2022

    Joined the company as a Senior Designer in 2000Appointed GM in 2016Manage a diverse, multi-disciplinary 20-person team of projectcoordinators, lighting designers, warehouse and workshop workersand administrative staffKey Achievements• Contributed to development of a dynamic, fast-paced company.Boosted turnover from £1.5M to more than £5M per year byimplementing key business growth strategies and leading expansiveclient projects across UK and Europe• Cultivated valuable, long-term relationships with pivotal customerssuch as JD Sports (client for 3 years). Increased customer retention byproviding excellent customer service, and upselling and cross-sellingto current customers• Spearheaded Lush Cosmetics project that guaranteed continuedbusiness for successive years – a commercial spotlight made fromrecycled materials. Worked closely with partners in China and Taiwanto deliver a product that satisfied the client’s requirements for cost,performance, and specifications. Ensured product consisted of morethan 70% recycled material – a retail industry first!• Demonstrated extensive technical and creative solutions expertiseand knowledge of latest lighting design applications for the retail,commercial, industrial and residential sectors

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  Prolight Design Ltd

  • Devizes, England, United Kingdom

  • Design / Operations Manager

    • Jan 2000 - Jan 2016
    • Devizes, England, United Kingdom

    As Operations Manager:• Reported directly to Design Director and ensured the efficient andlegislation-compliant operations of Company• Skilfully managed budgets for large-scale projects – tracked expensesmonthly, made proactive corrections and reports to senior teams andwas strategic in determining resources needed to achieve businessgoals. Demonstrated budget transparency; having team involved inforecasting and creative ways to manage expenses• Supervised packing and freight of products to ensure quality controland on-time delivery• Managed all aspects of risk management including administration ofloss prevention and facility maintenanceAs Design Manager:• As Design Manager, responsible for all designs, and across a varietyof projects up to £400K• Researched new products, raised quotes for clients• Visited clients and commissioned on-site lighting schemes

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  PH Designs

  • Designer

    • Jan 1996 - Dec 1999