See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Russell Jones profile image

Russell Jones

NOC Technician at Access Systems, Inc.
Intro Book
Russell Jones, a seasoned IT professional with 8+ years of experience, holds a BS in Computer Science and certifications in CompTIA A+ and Network+, with expertise in network design, server administration, and troubleshooting.
  • Claim this Profile
Location
Indianola, Iowa, United States, US
Languages
  • English -
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Russell Jones is a seasoned IT professional with a strong background in network administration and technical support. With over 8 years of experience at Access Systems, Inc., he has honed his skills in maintaining and organizing network closets, updating software, and managing inventory. Prior to his current role, Jones served as a Boatswain's Mate in the US Navy, where he designed and implemented a network for a Victory Christian Academy, utilizing Windows XP and Active Directory. He also holds CompTIA A+ and Network+ certifications, demonstrating his expertise in troubleshooting computer hardware and operating systems. Jones holds a Bachelor's degree in Computer Science from Kaplan University, where he excelled with a GPA of 3.95, and an Associate's degree in Computer Science and electronics from the National Education Center.

Credentials

  • CompTIA A+
    CompTIA
    Jun, 2011
    - Apr, 2026
  • CompTIA Network+
    CompTIA
    Jun, 2011
    - Apr, 2026

Experience

  • Access Systems, Inc.
    • Waukee, Iowa
    • NOC Technician
      • Sep 2015 - Present
      • Waukee, Iowa

  • BlueCross BlueShield of South Carolina
    • Des Moines, Iowa Area
    • Work Station Support Specialist for BCBSSC
      • Oct 2014 - Sep 2015
      • Des Moines, Iowa Area

      Maintaining and organize network closet.Wipe and reimage laptops and desktops for deployment.Updating, Installing, and uninstalling software.Maintain the Inventory of all equipment.

  • US Navy
    • Boatswains Mate E-3
      • Jan 1987 - Jan 1991

      Volunteered my services to install 15 workstations with Windows XP all connected to a server with Windows Server 2003 and Active Directory. I used two hubs and a Cat 5E cabling to connect it all together for the Victory Christian Academy in Indianola, Iowa.I used this network design for my Capstone class final assignment, which I got an A on. Because the network was too small for the actual project I virtually created more schools for connection. Then each school was connected to a Cisco Firewall straight into the server.MilitaryVeteran of Operation Desert Storm serving

Education

  • 2010 - 2011
    Iowa Technology Education Connection - ITEC
    Certification Courses, Computer Science
  • 2009 - 2010
    Kaplan University
    Bachelors, Information technology
  • 1991 - 1993
    National Education Center
    Associates Degree, Computer Science

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Networking”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles