See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Russell Hussain profile image

Russell Hussain

Cloud Services Engineer at Countrywide Food Service Distributors
Intro Book
Russell Hussain is a seasoned IT professional with 3 years of experience as a Cloud Services Engineer, having worked with prominent companies like Countrywide Food Service Distributors and Linfox, and holds a Master of Information System degree from Central Queensland University.
  • Claim this Profile
Location
Greater Sydney Area, AU
Languages
  • English -
  • Bangla -
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI

Credentials

  • CCNA
    Cisco
    Nov, 2015
    - Apr, 2026
  • MCSA Windows Server 2012
    Microsoft
    Aug, 2014
    - Apr, 2026
  • WINDOWS SERVER 2008, SERVER ADMINISTRATOR
    Microsoft
    Nov, 2013
    - Apr, 2026
  • WINDOWS SERVER 2008 TECHNOLOGY SPECIALIST
    Microsoft
    May, 2013
    - Apr, 2026
  • MICROSOFT DYNAMICS CRM 2011
    Microsoft
    Apr, 2013
    - Apr, 2026
  • VMware Certified Professional
    VMware
    Dec, 2011
    - Apr, 2026
  • TS: WINDOWS 7 CONFIGURING
    Microsoft
    Sep, 2010
    - Apr, 2026
  • MCSE 2003
    Microsoft
    Dec, 2009
    - Apr, 2026
  • MCSA 2003
    Microsoft
    Jun, 2009
    - Apr, 2026
  • IT SERVICE MANAGEMENT
    ITIL Certified
    Sep, 2007
    - Apr, 2026
  • A+ Certified Professional
    CompTIA
    Jun, 2007
    - Apr, 2026
  • MCDST
    Microsoft
    Jun, 2007
    - Apr, 2026

Experience

  • Countrywide Food Service Distributors
    • Sydney, New South Wales, Australia
    • Cloud Services Engineer
      • Sep 2020 - Present
      • Sydney, New South Wales, Australia

  • Linfox
    • Sydney, New South Wales, Australia
    • Integration Analyst
      • Nov 2018 - Aug 2020
      • Sydney, New South Wales, Australia

  • BevChain
    • Sydney, Australia
    • Technical Engineer and Help Desk Manager
      • Nov 2017 - Nov 2018
      • Sydney, Australia

      - Liaising with vendors to conduct workshops, technical projects, service migrations etc. - Conducting infrastructure support via Microsoft Azure Cloud Serivce- Working closely with Operations/Inventory Specialists in regards to new site installation. - Managing Warehouse Wireless controller, Wireless Access points etc. - Supporting integration in line with business requirements, e.g. MS Azure App Service- Supervising level 1 and level 2 help desk technicians. - Overseeing ITIL based Ticket Management System (Service Now) to manage SLA.

  • Oakton
    • Sydney, New South Wales, Australia
    • Level 3 IT Consultant
      • Jan 2016 - Nov 2017
      • Sydney, New South Wales, Australia

      - Liaising with customers to identify issues and requirements.- Managing AD accounts and solving hardware and software issues- Completing network & software installations based on Cisco Platform.- Administering and supporting Dimension Data Public CAAS (DIDATA Cloud)- Monitoring backup logs and taking essential steps for restoring data via Symantec backup Service.

  • DDLS
    • Sydney, Australia
    • IT Engineer
      • Nov 2012 - Jan 2016
      • Sydney, Australia

      - Managing Active Directory services, DHCP and DNS.- Participating in project planning to automate expense management system. e.g. Concur Cloud- Customising CRM systems and restoring backup from Production to Staging environment. - Managing Classroom network, lab environment, building images etc. - Supporting PC operating system, applications and hardware components- Liaising with users directly to break-fix SOE (Software Operating Environment)- Maintaining the asset inventory and documenting changes- Working with the IT manager to accomplish IT related projects.

  • Dimension Data
    • South Africa
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Administrator
      • Jan 2009 - Oct 2012

      - Delivering technical support to internal customers, e.g. troubleshooting - Installing hard drives, increasing RAM and repairing network printers.- Building Microsoft images, configuring and deploying physical and virtual servers. - Reporting on service levels and customer satisfactions to management- Initiating process improvements, e.g. setting up Telepresence unit for online training session.

    • Technical Support
      • Jul 2007 - Dec 2008

      - Provide classroom support by building, configuring and deploying physical and virtual servers- Managing procurement for computer/network peripherals. - Administering classroom network and image servers. - Support and manage Test Exam Center servers (Pearson VUE, Prometric and Apple)- Solving hardware and software issues, i.e. installing hard drives, increasing RAM and repairing network printers.

Education

  • 2004 - 2006
    Central Queensland University
    Master of Information System (MIS), 2006, Computer Information Systems

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Food and Beverage Services”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles