Experience

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  West Coast Self-Storage

  • Tacoma

  • Property Manager

    • Feb 2013 - Present
    • Tacoma

    • Responsible for executing: revenue and market share growth; new business strategies; increased brand awareness; work with other local property managers on the client experience and internal/external relationship building; expand top client relationships; and industry networking.• Utilize communication skills to maintain, develop, and grow a rigorous leasing pipeline from referrals/networking.• Increase rental occupancy from 72% to 91% in 7 months.• Highest revenue per closed transaction as well as most units sold in one month in company history.

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  West Coast Distributors

  • United States

  • Account Manager

    • Mar 2012 - Jan 2013
    • United States

    • Generate new sales growth and business development by hunting and pursuing new clients in the auto industry.• Coach clients in the auto industry the process of growing their business through purchase of additional services.• Through value added service consultation, I fielded current client’s customer service issues with proper solutions and upsold to current client base. • Strategic consulting, including business plan & sales strategy development.

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  Indoor Entertainment of Washington

  • United States

  • Training Manager

    • May 2010 - Feb 2012
    • United States

    • Facilitated consumer awareness through development and distribution of company marketing materials.• Developed and implemented client relationship building and management to increase MTD revenue.• Educated department managers and leads on the advantages of excellent customer service over competitors.• Drove sales in my territory; West Coast locations up 39.7% and East Coast stores up 31.63% over prior year sales during a down economy.

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  The Home Depot

  • Sales and Service Manager

    • Jan 2008 - May 2010

    • Supervision of front end processes involving all sales transactions, as well as special services.• Responsible for driving department’s profitability through analysis of sales trends. • Assisted in growing the store to over $6,000,000 in annual sales within 2 years.• Developed strategies that drove store to increase profitability in December 2009.

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  Hollywood Video

  • Training Store Manager

    • Jan 2006 - Dec 2007

    • Assisted with maximizing rentals and purchases in low income demographic. • Received Customer Service of the Year award 2006.• Established a Conversion Team that traveled in the district to re-merchandise them to new company standards.• Turned Renton store around from a high shrink/low sales store to the lowest shrink store and with high sales.

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  Banner Bank

  • United States

  • Commercial Loan Officer

    • Jan 2004 - Dec 2006
    • United States

    • Won over a highly skeptical loan department as the commercial lender to target dairy farms for a new revenue options in a down commercial lending market.• Public speaking utilizing audio/visual aids and computer media to present subject matter for large audiences. • Drove sales growth and business development by pursuing leads and conducting research into sales and comparable statistics for properties.• Supported sales cycle closure through expert negotiation.

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  Bank of America

  • Business Banker

    • Jan 2003 - Jan 2004

    • Responsible for acquisition of new clients and relationship management of business clients with annual sales of 1mm-5mm.• Proven track record being a successful Business Banker and established an effective referral networking relationship with external partners in the business community.• Achieved 117% of quarterly goal.• Played a key role in training the retail bankers (Branch Managers & Personal Bankers).

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  KeyBank

  • Area Sales Manager

    • Jan 2001 - Jan 2003

    • Garnered partnerships with Fannie Mae, Bank of America, U.S. Bank, AMC Mortgage, Wells Fargo, Washington Mutual, Chase Manhattan, Credit Unions and several local auto dealerships.• Recruited and trained loan officers for success; including management of all marketing and sales for officers.• Helped roll out numerous corporate programs and assisted in creating several different approaches to relationship banking.