Experience

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  MPRS Shipping & Logistics Pvt Ltd

  • Mumbai, Maharashtra, India

  • Regional Head - Gujarat

    • Apr 2021 - Present
    • Mumbai, Maharashtra, India

    • Involved in the marketing and fulfilling the inquiries, obtaining prices from various shipping lines, submitting quotations and availing business• Handling disputes with all shipping lines by raising a dispute if any discrepancy found in the billing

• 

  RaPid Global LoGistics

  • Mumbai Area, India

  • Operations Manager

    • Oct 2019 - Jun 2020
    • Mumbai Area, India

    • Handled exports clearance @ Hazira Port, Surat through the office based in Baroda, includes planning a shipment, booking containers, stuffing planning, Custom Clearance, Delivering containers at Port after Custom clearance

• 

  MARVEL HOSPITALITY TRADING LLC

  • Sales Consultant

    • Dec 2009 - Mar 2020

    • Initiated sales in India by connecting with Purchase Manager, F & B Managers, Procurement Managers, and Purchase Head via LinkedIn and other resources• Sent Catalogues, Company Profiles, obtain Appointments, Get Marvel registered as their vendor, obtain requisitions and submit a quotation for the same

• 

  SKT Infrasoft (OPC) Pvt. Ltd.

  • Sales Marketing Operations Manager

    • Aug 2008 - Mar 2019

    • Supervised complete operations till the development of the building, installation of amenities, and ready for selling including paperwork involved in the whole process• Worked on online portals, created articles, paper advertisements, created a network with estate dealers and investors, etc for marketing• Dealt with interested parties and negotiated deals for sales

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  Globe Trotters Tours & Travels

  • Mumbai Area, India

  • General Manager Operations

    • Sep 2016 - Apr 2018
    • Mumbai Area, India

    • Handled complete operations for Banking, Ticketing, Client Servicing, Handling Enquiries, Accounting, and Vendor Management

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  iCare Learning Private Ltd

  • Dy. General Manager - Response and Database Management

    • Oct 2014 - Aug 2016

    • Involved in the client servicing to achieve complete service satisfaction assurance• Handled complete database for corporate, school bus driver program, and retail driver leads with documentation and image for Delhi and Mumbai iCare Portal• Led lead generation team to get the corporate leads for the corporate program and led contact centre team for inbound and outbound calls from seeker and provider, RSVP for Sunday Training Event for Driver Training & Certification, and corporate calling team• Accountable for Business Development, Vendor Management, Recruitment, HR Management, Training, IT issues, etc.

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  Bates CHI & Sercon India Private Ltd

  • Mumbai Area, India

  • Manager - Operations (Response)

    • Dec 2011 - Oct 2014
    • Mumbai Area, India

    • Spearheaded response (RSVP) for the events and pre-event requisites with a team of 40 people• Steered effective client servicing, event execution, promotion, and activations• Involved in finalizing the invite, sending out the invites, and getting registrations for the event from the database provided by the client like Oracle, Dell, Tang (Cadbury India), Colgate, and Nokia for each event• Handled business development, recruitment, HR management, training, IT issues, etc. • Handled regular events in Oracle such as Conclave, Summit, Fusion Middleware, Cloud Enterprise, etc. • Proficiently managed the huge project for PAN India including Oracle Cloud World 2013 for 900 attendees, RSVP for Oracle Open World, San Francisco, and achieved huge success for Oracle Cloud World 2014 with 910 attendees held in Delhi on Jan’14• Worked on contests and launches at PAN India level for Nokia• Handled Corporate Events (Registrations, Logistics, Airport Transfer) for Dell• Successfully run Ramzan event where free sampling of Tang juices and collection of donations were given at mosques in Mumbai and Delhi also Tang Sampling in retail stores and supermarkets for Tang (Cadbury India)• Part of activities like Oral Health Month, Launch of Colgate Visible White toothpaste for Colgate Events

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  Digital Alchemy India Private Limited

  • Mumbai Area, India

  • Operations manager

    • Aug 2004 - Nov 2011
    • Mumbai Area, India

    • Worked for key clients such as Pacific Hospital of Long Beach, Long Beach Medical Centre, Anaesthesia Specialist, Prime Clinical, West Coast Surgery, Chino Valley Medical Centre, Monox Group, Radnet Management Inc., MBC Group, Healthquest, Coast Hospital, Pristine Medical Group, Southland Spine & Rehabilitation, Medical Management Imaging, Atlas Imaging LLC, Dr. Todd Lanman, Highland Clinic, Ganado Medical Centre, USA, and Ghost Attorney• Managed Medical Recovery and Legal Process Outsourcing (LPO)• Collected bills from the insurance company for the services rendered by Medical Imaging Centre for Worker’s compensation injuries• Handled civil litigation; received the case papers from the clients for studying and preparing summaries & reports which enable the attorney to refer while defending the case in the court• Managed and worked on different bankruptcy petitions sent by the attorney; drafted petition documents for the clients