Experience

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  Freightlinks International India Pvt Ltd

  • Mumbai, Maharashtra, India

  • Assistant Manager- Pricing & Operations

    • May 2022 - Present
    • Mumbai, Maharashtra, India

    • Serve as a point of contact to handle day-to-day communication related to sales & pricing with cross-border partners/agents• Responsible for identifying procedure gaps that impact the process and result in risk exposure and also escalate them accordingly to the Management team• Responsible for handling complaints & coordinating with cross-border partners in Operations, Sales, Client Service and pricing• Deliver a superior client experience and assist them with quick and efficient resolutions.• Regular consulting with internal operations colleagues to understand the expected transaction volume and also building strategies to increase the volume to maximize profits• Requesting and negotiating rates for PAN India with Overseas agents and co-loaders for Air & Ocean• Maintaining enquiry DSR• Solving discrepancies related to all shipments• Handling Customer Service for Key Account

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  Haiko Logistics India Pvt. Ltd.

  • Mumbai, Maharashtra, India

  • Pricing Coordinator

    • Jan 2019 - May 2022
    • Mumbai, Maharashtra, India

    • Requesting and negotiating rates from agents, Co-loaders and subagents at a cross-border level.• Solving discrepancies related to all shipments.• Managing the key accounts (Bajaj Electricals, VIP Industries and Crompton) and providing them with efficient & excellent services• Also handling Customer Service desk for other Consignees• Maintaining DSR for all customers.• Monitoring the volume of transactions throughout the day and also reporting it to the Management team in the Monthly meeting.• Regularly coordinate with all the client-facing teams to review the quality of service.

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  NEW GLOBE LOGISTIK LLP.

  • Mumbai, Maharashtra, India

  • Sales Coordinator

    • Apr 2017 - Jan 2019
    • Mumbai, Maharashtra, India

    • Co-ordinating with overseas agents for the Air Export - Nomination shipments at Pan India level.• Co-ordinating with Shipper all over India for Shipment details and documents,• Planning cargo pickups & coordinating with Branches (BOM, DEL, MAA, HYD) for further planning (Airline booking and customs clearance).• Currently handling Air export Pricing for overseas clients at the Pan India level.• Negotiating with Airlines and transporters for rate negotiation

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  Network Airline Services

  • Mumbai, Maharashtra, India

  • Sales Coordinator

    • Aug 2014 - Apr 2017
    • Mumbai, Maharashtra, India

    ➢ Cargo Booking/Reservation➢ Coordinating with shipper/agents for shipments on a daily basis➢ Handling operational issues and solving discrepancies with overseas➢ Coordinating with online carriers/handling agent on email & telecom➢ Handling Admin work➢ Checking CSR/Accepting Airline Payment & Maintaining record➢ Checking TDS and accepting certificates➢ Quoting rate to agents

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  DAGA LOGISTICS PRIVATE LIMITED

  • Mumbai, Maharashtra, India

  • Supply Chain Coordinator

    • Dec 2011 - Aug 2014
    • Mumbai, Maharashtra, India

    ➢ Preparing Post Shipment Documents and submitting the same to Bank➢ Coordinating with Client/Shipper➢ Providing documents to Shipper on a daily basis➢ Preparing Insurance policies on behalf of the Client➢ Solving Bank Discrepancies if any by e-mail & Preparing DGR form➢ Maintaining Air / Sea Documents➢ Preparing Bills, Bank payments / Cash Payment / Journal Vouchers➢ TDS follow up with parties (on mail & Telephone)

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  H. Mangaldas & Co. - CHA (Mumbai, India)

  • Mumbai, Maharashtra, India

  • Assistant Account Manager

    • Aug 2010 - Nov 2011
    • Mumbai, Maharashtra, India

    ➢ Billing to Party➢ Preparing payment Statements➢ Coordinating with the client for payment and delivery of goods