Experience

• 

  Pi Sigma Epsilon, Eta Epsilon

  • Active Member

    • Dec 2022 - Present

• 

  TeaZenTea

  • Brentwood, California, United States

  • Assistant Manager

    • Jul 2021 - Sep 2022
    • Brentwood, California, United States

    - Supervised a team of 19 people, delegated tasks, and trained new employees. - Managed employee schedules based on predicted customer inflow and made sure that labor cost stays under 35% of monthly revenue. - Improved store operations by introducing a new working system to have a more efficient workflow and faster turnover of orders, which resulted in a 15% increase in monthly revenue from $90,000 to $110,000- Coordinated efforts in revamping the store by redesigning the interior, introducing new drinks and adding promotions which yielded better Yelp reviews

• 

  The Michaels Companies, Inc.

  • San Mateo, California, United States

  • Sales Associate

    • Oct 2019 - Apr 2020
    • San Mateo, California, United States

    - Handled register and maintained working knowledge of store products to ensure great customer service.- Maintained a clean and organized work environment by facing shelves and returning misplaced items.