Experience

• 

  Beach Point Capital Management LP

  • Santa Monica, California, United States

  • IT Systems Engineer

    • Oct 2022 - Present
    • Santa Monica, California, United States

• 

  Genesis Capital LLC

  • Sherman Oaks, CA

  • Senior Systems Administrator

    • Dec 2018 - Oct 2022
    • Sherman Oaks, CA

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  Citizens Business Bank

  • Rancho Cucamonga, CA

  • AVP IT Telecom Services Officer

    • Aug 2018 - Dec 2018
    • Rancho Cucamonga, CA

    Oversee all aspects of telecommunications system, including instaltion, maintenance and trouble shooting.

• 

  Community Bank

  • Pasadena, CA

  • Senior Systems Support Specialist

    • Apr 2012 - Aug 2018
    • Pasadena, CA

• 

  Alliance Communication Services, Inc.

  • Sales Executive / Cable Tech

    • Jan 2010 - Mar 2012

    I am currently a Sales Executive / Cable Tech at Alliance Communications.We are full service telecom company providing technical solutions for any size company. At Alliance Communication Services, Inc. provides RCDD design and project management for your Network Structured Cabling Projects as well as BiCSi trained Installers and Technicians. From Cat 3, Cat 5e, Cat 6 to Single & Multimode Fiber. With test and certify documentation and extended manufacturer's warranty.

• 

  RealTime Communications

  • Supervisor Cable Technician

    • Aug 2009 - Dec 2009

    Installed over 12,000 Cat 6 data drops and over 200 fiber strands. Install cable racks in MDF and all IDFs.Responsible for supervising 6 technicians and providing plans for installations. Responsible for work schedule. Responsible for ordering parts and equipment to complete work. Test all Cat 6 cables from IDF to end user locations and verify location and label.Test all Fiber runs from MDF to IDF and verify location and label.Troubleshoot any failed Cat 6 and fiber test results. Communicate with customer with cut dates and any issues that would need to be addressed

• 

  Arrowhead Credit Union

  • Network Engineer

    • Nov 2008 - Mar 2009

    •Create and maintain accurate spreadsheets and Visio illustrating on telecommunications circuits from main hubs. •Oversee the all MAC on Mitel and Avaya PBX and voicemail systems and CallXpress voicemail system. •Responsible for maintenance, repair and documentation of the Bank’s voice/data network. •Responsible for Callcenter MAC on Zeacom callcenter management, tracks agents and queue.•Responsible for Callcenter recording for agents. Higherground Server and Recorder. •Test data and phone cables from D-mark to final location. •Troubleshoot all Telco equipment from PBX to ACD to wireless devices.•Windows Software Update Services•Wincall call reporting.

• 

  PFF Bank & Trust

  • Telecommunication Specialist III

    • Aug 1990 - Nov 2008

    •Create and maintain accurate spreadsheets illustrating wireless telecommunications cost and usage on more than 335 wireless devices. •Oversee the installations and MAC on Siemens PBX (9006, Hipath 4000, Module 10, ACD-Hipath Manger Procenter, BVO, HDMS file server), Nortel BCM, Cisco PBX, and phone mail systems. •Responsible for maintenance, repair and documentation of the Bank’s voice/data network. •Analyze and process wireless invoices and Telco equipment.•Order, setup and train users on Blackberry devices, maintain Blackberry Enterprise Server (BES). •Test data and phone cables from D-mark to final location. •Troubleshoot all Telco equipment from PBX to ACD to wireless devices.