Bio
Experience
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Tes – Sustainable Technology Lifecycle Solutions
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Singapore
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IT Services and IT Consulting
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300 - 400 Employee
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Information Technology Technical Support
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Sep 2022 - Present
Responding to IT support requests over the phone, via email and in person. Computer Installation, assembly, disassembly, upgrading and maintenance for PC, Laptops and MacOs Supporting and setting audio visual services, printers, telephone, and projectors in meeting rooms Operating system installation, upgrade, cloning and deployment such as Window 7,8, and 10, MacOS, Proactively monitor the ticketing Service Management Queue, respond to incidents promptly and resolve within SLAs.
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Woolworths Group
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Australia
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Retail
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700 & Above Employee
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Team Leader
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Oct 2020 - Present
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Australia
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Coles Group
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Australia
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Retail
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700 & Above Employee
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Customer Service Representative
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Jun 2020 - Present
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Alexandria, NSW, Australia
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Education
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2021 - 2023Kent Institute Australia
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Industry Focus. “IT Services and IT Consulting”
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