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Ruba Abu Shawish profile image

Ruba Abu Shawish

Export Sales Manager at Lichfield Fire and Safety Equipment (LIFECO)
Intro Book
Ruba Abu-shawish is a seasoned professional with 11 years of experience in sales, procurement, and organizational development, holding leadership positions at NAF - Nasr Awwadeh Factory and Freelance.
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Location
Dubai, United Arab Emirates, AE
Languages
  • Arabic Native or bilingual proficiency
  • English Professional working proficiency
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Credentials

  • CERTIFIED ISO 9001:2015 - QUALITY MANAGEMENT SYSTEMS LEAD AUDITOR
    IRCA | International Register of Certificated Auditors
    Jun, 2022
    - Apr, 2026
  • KIDDE NATURA INERT GAS SYSTEM
    Kidde Fire Systems
    Dec, 2021
    - Apr, 2026
  • CENTRIFUGAL PUMPS FOR FIREFIGHTING APPLICATIONS ACCORDING TO NFPA 20
    Eng. Omar Nemer
    Oct, 2021
    - Apr, 2026
  • KIDDE CLEAN AGENT SYSTEMS
    Kidde Fire Systems
    Sep, 2021
    - Apr, 2026
  • DESIGN OF FIRE FIGHTING SYSTEMS
    Jordan Engineers Association
    Mar, 2021
    - Apr, 2026
  • SUCCESSFUL STRATEGIES IN CUSTOMER SERVICES
    Euro-Jordanian Advanced Business Institute (EJABI)
    Feb, 2020
    - Apr, 2026
  • DRAFTING COMMERCIAL CONTRACTS
    Amman Chamber of Commerce Training Academy
    May, 2018
    - Apr, 2026
  • CERTIFIED ISO 9001:2019 INTERNAL AUDITOR
    TEAM International - Engineering & Management Constultants
    Feb, 2018
    - Apr, 2026
  • ISO 9001:2015 STANDARD REQUIREMENTS
    TEAM International - Engineering & Management Constultants
    Oct, 2017
    - Apr, 2026
  • ORGANIZATIONAL DEVELOPMENT & HUMAN RESOURCES DEVELOPMENT
    TEAM International - Engineering & Management Constultants
    Dec, 2016
    - Apr, 2026
  • SHIPPING AND CUSTOMS CLEARANCE PROCEDURES ACCORDING TO THE WORLD ASYCUDA SYSTEM AND UCP600
    Golden Star - Management Consulting
    Nov, 2016
    - Apr, 2026
  • Certified Professional Autodesk Revit Architecture 2012
    Engineers Training Center/Jordan Engineers Association
    Mar, 2015
    - Apr, 2026
  • PRIMAVERA P6 / FIRST LEVEL
    Engineers Training Center/Jordan Engineers Association
    Apr, 2013
    - Apr, 2026

Experience

  • Lichfield Fire and Safety Equipment (LIFECO)
    • Dubai, United Arab Emirates
    • Export Sales Manager
      • Feb 2023 - Present
      • Dubai, United Arab Emirates

  • Freelance
    • Amman, Jordan
    • Organizational Development & Quality Systems Consultant
      • Mar 2013 - Present
      • Amman, Jordan

      provide advice and assistance to businesses and other organizations on administrative and operational issues, such as strategic and organizational planning; financial planning and budgeting; marketing objectives and policies; human resource policies, practices, and planning; production scheduling and control planning

  • NAF - Nasr Awwadeh Factory
    • Jordan
    • Public Safety
    • 1 - 100 Employee
    • Head of Sales & Technical Support Department
      • Feb 2021 - Dec 2022

      ▪Developing and implementing strategic plans for the company’s sales goals, including increasing market share and growing the customer base.▪Ensuring all sales team is trained on product knowledge and customer service skills.▪Overseeing and directing performance of sales team to ensure all jobs get completed on time and to customer specifications and monthly sales target and KPI target are met.▪Providing on-the-ground support for sales representatives as they generate leads and close new deals.▪Identifying emerging markets to find new sales opportunities.▪Recommending changes to products or services to help fulfill customer needs more efficiently.▪Meeting with clients to determine their needs and preferences and explaining products and services offered by the company.▪Maintaining relationships with existing clients to ensure continued satisfaction with products and services.▪Being responsible for tenders, dealing with all commercial and estimating activities associated with Client's tender requirements and all associated subcontract and supplier requirements from receipt of tender enquiry through to contract award and consequent handover to operations.▪Reporting to top management and sometimes managing and coordinate with subordinate staff in the day-to-day inner workings of their jobs.▪Drive timely identification, investigation, resolution, root cause analysis and replication of technical issues.▪Serve as an internal consultant to leaders and teams at varying levels throughout the company.

    • Head of Procurement and Bussiness Development Departments
      • Mar 2016 - Dec 2022

       Overseeing the purchasing process of required products by following up the order starting from getting the order conformation until it arrives at the warehouse. Managing clearing agents, monitoring their performance &following up on customs clearance phases.  Develop an overall vendor base which creates and sustains a competitive advantage utilizing global market exploitation. Managing supplier performance in terms of quality, cost, delivery and responsiveness. Coordinating with relative departments to ensure proper forecast of requirements is implemented & followed to avoid shortage/excess stocks. Preparing and maintaining purchasing reports, records, and updated price lists. Scrutiny of tender documents and bid package preparation. Analyzing projects cost and budget. Review and redesign the current organizational and functional structures to ensure their compliance with the company's strategic intent, and prepare the final functional manuals and job descriptions for all jobs that appear in the company's organizational and functional structures. Overseeing the continuous implementation of ISO 9001:2015 procedures for all departments, eliminating non-conformance and reducing observations, as being the representative of the administration.  Identify performance indicators and measure it in the implementation stage. Annually, review and determine the critical impact and effect on changes for achieving goals and address it in the SWOT/PESTEL Analysis and in the risk management and business risks. Represent the company at local and international trade shows and meetings with suppliers from different foreign countries.ACHIEVEMENTS: Building and implementing Quality Management System ISO 9001:2015 for the company and gaining the official certificate in 2018, and ensuring the certification be continued. Getting globally certified products cross-listed under the company's name. Supervising and designing new Company’s catalogs and website.

  • TECHNOWATT ELECTROMECHANICAL LLC
    • Amman, Jordan
    • Procurement and Estimation Engineer
      • Mar 2013 - Mar 2016
      • Amman, Jordan

       Issue requests for quotations and purchase orders, obtaining, analyzing, and evaluating quotations. Investigate new and alternative sources of supply and establishing beneficial supplier relationships. Review and analyze contracts for potential problems and opportunities. Maintain a very good knowledge of the quality and value of a wide range of commodities and Materials. Responsible for preparing and assembling bids and proposals for various contract types. Perform assessment on subcontractor proposals to ascertain if scope is covered and also manage the risk of scope gaps. Act as a connection between subcontractors, design team (architects, engineers, consultants), and client.

  • Central Contracting Est.
    • Amman, Jordan
    • Site Engineer
      • Feb 2012 - May 2012
      • Amman, Jordan

Education

  • 2007 - 2013
    Jordan University of Science and Technology
    Bachelor of Architecture - BArch
  • Al-Orouba Schools
    Tawjihi, Scientific

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Fire Protection”

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