Experience

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  BRILLIANT PAYMENT SOLUTIONS

  • Baltimore, Maryland Area

  • OWNER

    • Jun 2011 - Present
    • Baltimore, Maryland Area

    Brilliant Payment Solutions is a certified ISP (INTUIT Solution Provider) We consult and sell all QuickBooks products and services, helping the small to medium size business owner select the right product for their needs: software, merchant serivces, POS and Payroll.

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  IMS Brilliant Payment Solutions

  • owner

    • Jun 2001 - Jun 2011

    Provide small to medium size businesses the opportunity to incorporate merchant serivces with their QuickBooks accountiing software in a seamless, cost effective manor.

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  intuit

  • PARTNER SALES EXECUTIVE

    • 2002 - 2009

     Served as consultative sales person for Intuit’s software partners and franchises, providing outstanding customer experience and increasing sales 20% Averaged 30 new sales per month with an average monthly charge volume of over 600K in credit card receipts Consulted with business owners and designed a Gift and Loyalty program to help them acquire, develop, and maintain long-standing relationships with their customers, increasing profitability Promoted to manage new consultants and train them  Initiated tracking systems used by corporate and consultants to manage accounts Attended trade shows to support software partners and franchises, share product knowledge and grow sales Networked for potential software, franchise and association referrals and built awareness of QuickBooks Merchant Service

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  UNITED HEALTH CARE

  • DENTAL PROJECTS SPECIALIST/ DENTAL LIASON

    • 2000 - 2002

     Conducted competitive analysis of regional dental companies to examine contracts, applications, site surveys, fee schedules and policies and procedures. Led to changes in fees, application and site survey forms. Created a value-added package for participating dentists that included continuing education courses, and discounts on goods and services from vendors Researched and wrote dental guide for representatives to use when training newly credentialed offices on policies and procedures, reducing claims errors. Identified global operational issues related to network development. Wrote training processes and procedures for corporate-wide reference, improving efficiency. Resolved claims and/or contractual issues between the insurance company and participating dentists

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  THE DENTAL NETWORK

  • REGIONAL MANAGER

    • 1998 - 2002

     Identified territories that needed additional practitioners and in the first year recruited over 100 new dental offices, thereby allowing the insurance company to compete for and win a large contract. Negotiated with dentists to seek their continued participation and maintained a 90% retention rate  Mediated disputes between dental offices and patients to provide resolution. Researched and implemented database program to track leads, which provided multiple departments’ access to crucial recruitment information.

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  THE DENTISTRY CHANNNEL

  • DIRECTOR OF CORPORATE SPONSORSHIP

    • 1996 - 1998

     Generated subscription sales and videotape orders to increase subscriber base by 40% by attending tradeshows and cold calling. Devised program, delivered via satellite, for the National Association of Dental Laboratories to educate their members on procedures, equipment, and materials, resulting in reduced travel expenses and production time. Designed and created promotional brochures for clinicians who presented courses. Established and initiated program for selling advertising to reduce production cost by 28 percent.

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  ARONOVITCH DENTAL LABORATORY

  • MARKETING/SALES MANAGER

    • 1986 - 1996

    • Produced over $1,000,000 in sales (top producer).• Generated over 100 new accounts for 3 consecutive years and managed relationships with customers• Staffed trade shows and converted leads.• Trained and supervised all new sales staff.• Conducted seminars to introduce dentists and their staff to new products.