Bio
Experience
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Claims Adjuster
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Sep 2013 - Oct 2013
Adjust Claims for a Local Health Care Company
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Claims Adjuster
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Sep 2013 - Oct 2013
Adjust Claims for a Local Health Care Company
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Data Entry
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Jun 2013 - Jul 2013
Updated contact and demographich information in Microsoft Dynamics CRM database that was ultimately used for various marketing campaigns. Completed the project ahead of the allotted time frame. Achieved 95% accuracy proven by direct mail, cold call and email blast delivery rates.
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Business Analyst
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Apr 1984 - Dec 2010
Subject Matter Expert for business processes and related system; analyzes and researches system problems, coordinate vendors, tracks them to resolution: develops, documents, and communitcates alternative workarounds for system defects until system solutions can be implemented. Supported installation of new software releases which included critical and emergency installs.
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Education
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Mergenthaler Voc Tech
Business/Office Automation/Technology/Data Entry
Suggested Services
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Industry Focus. “Insurance”
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