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Rosetta Hill is a seasoned Business Analyst with 26 years of experience in analyzing business processes, coordinating vendors, and resolving system problems. She has expertise in data entry, claims resolution, and customer service. Hill has worked at CareFirst BlueCross BlueShield and AVF Consulting, and holds a degree from Mergenthaler Voc Tech.

Experience

    • Claims Adjuster
      • Sep 2013 - Oct 2013

      Adjust Claims for a Local Health Care Company

    • Claims Adjuster
      • Sep 2013 - Oct 2013

      Adjust Claims for a Local Health Care Company

    • Data Entry
      • Jun 2013 - Jul 2013

      Updated contact and demographich information in Microsoft Dynamics CRM database that was ultimately used for various marketing campaigns. Completed the project ahead of the allotted time frame. Achieved 95% accuracy proven by direct mail, cold call and email blast delivery rates.

    • Business Analyst
      • Apr 1984 - Dec 2010

      Subject Matter Expert for business processes and related system; analyzes and researches system problems, coordinate vendors, tracks them to resolution: develops, documents, and communitcates alternative workarounds for system defects until system solutions can be implemented. Supported installation of new software releases which included critical and emergency installs.

Education

  • Mergenthaler Voc Tech
    Business/Office Automation/Technology/Data Entry

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Insurance”

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