Experience

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  Vanguard Healthcare Solutions

  • Head Of Risk and Corporate Services

    • Jun 2022 - Present

    Leading International Group Risk Management and Corporate ServicesBusiness Transformation – Introducing ERM controls and systems to support international business growth and changeRisk Strategy and building of control frameworks.Building a just culture - right to speak up Introducing corporate governance and business ethics.ESG – Enabling the embedding of ESG principles across the GroupInternal Auditing of Operations to inform improvement and provide assurance.Review of supply chain for growth, sustainability and marketInsurance PortfolioCorporate Health and Safety Board and C Suite Reporting

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  Platform Housing Group

  • Midlands

  • Assistant Director Corporate Compliance

    • Feb 2019 - May 2022
    • Midlands

    Leadership of the Group’s Operational Compliance functions:Procurement, Assurance, Regulatory Compliance, Business Continuity, Insurance, Data and Health & Safety. Reporting at Board and C Suite.Introduced assurance statements, designed ‘Road Map’ to compliance – which maintained regulatory standards.Harmonised all policies (Golden Thread) – within 6 months.Introduced ERM and corporate control frameworks which provided assurance.Developed corporate KPIs which drove improvement and raised standards.Chair of the Group’s Performance and Risk Forum.Reformed SAR/GDPR response time to within 30 days.Transformed services using digitalisation to realise the expectations of a large national organisation to deliver corporate goals.Created a positive compliance culture through awareness so organisation had the right skills and capability to progress.Undertook supply chain management review, secured £1m in savings.Reformed corporate insurance claims management and investigation £85K savings made.

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  Ofqual

  • Coventry, United Kingdom

  • Associate Director Regulatory Compliance

    • Nov 2014 - Feb 2019
    • Coventry, United Kingdom

    Member of the Leadership team. Strategic lead of Regulatory operations including compliance, audit, investigations; market entry and customer casework. Collaborated across the private and public sector at Executive level delivering national assurance. Developed Corporate Governance and Enforcement. Responsible for a large team of multi-disciplined professionals. Successfully delivered a corporate reform programme of regulation. Worked with legal colleagues and across government advised on investigation and regulation.

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  Community Housing Vestia Community Trust

  • Worcester, United Kingdom

  • Board Member

    • May 2014 - Sep 2017
    • Worcester, United Kingdom

    Responsible for the corporate oversight and strategic management of Vestia. To ensure strict probity and governance are complied with. As an ambassador for Vestia working with stakeholders and local partners to secure the best outcome for Worcestershire. Working to secure funding to enable the successful development of Vestia for the benefit of the people in Worcestershire. Portfolio lead on apprenticeships.Vestia Community Trust provides family support, employability training and community development services across Worcestershire. Contribute towards the policy formation and strategic planning of the Company. Responsible for ensuring strict probity and governance requirements are observed at all times. Contribute towards Vestia's expansion and business planning. Represent Vestia to maintain partnership working to ensure maximum impact is achieved for individuals and communities of greatest need and economic challenge. Work with Vestia colleagues and local partners to support the organisation's work and continued development.

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  Skills Funding Agency

  • Coventry, United Kingdom

  • Operations Manager

    • Jun 2010 - Oct 2014
    • Coventry, United Kingdom

    Lead on Counter Fraud Strategy and Corporate Assurance Policy. Head the organisation’s cross departmental and senior stakeholder engagement on ‘Fraud, Debit and Error’. Oversaw the corporate risk management policy provided an assurance on contracted public funding. Lead on procurement, compliance and governance policy. Developed and lead on the organisation's supply chain management policy. Implemented and managed the Agency's Due Diligence Assurance Gateway for the Register of Training Organisations.

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  Skills Funding Agency

  • Coventry, United Kingdom

  • Contract Policy Manager

    • 2007 - 2010
    • Coventry, United Kingdom

    Responsible for contract documentation, contract management and contract compliance policy. Development of contract management training. Design and delivery of internal fraud awareness programme. Working across the business and across government to ensure organisation's contracting position complied with EU procurement legislation and mitigated risks through effective contract management.

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  LSC

  • United Kingdom

  • Investigator

    • 2000 - 2007
    • United Kingdom

    Leading internal and external investigations: Included PACE interviewing, Procurement fraud and working alongside legal counsel. Carried out investigations into bullying and harassment, fraud and serious breaches of conduct. Responsible for the delivery of fraud awareness training and policy.

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  UK Department for Education

  • England

  • Investigator

    • 1989 - 2000
    • England

    Undertake external investigations into instances of fraud or none contract compliance. Working as part of an investigation team together with other enforcement agencies, as well as the police.Carry out internal investigations working with HR and others on serious breaches of conduct.