Bio
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Topline AI
Rosanna Stephens is a seasoned knowledge management expert based in Albany, California, where she leverages her expertise to drive business success. With a strong foundation in library science, project management, and information management, Rosanna has developed a unique ability to navigate complex systems and optimize workflows.
Throughout her career, Rosanna has demonstrated a commitment to staying at the forefront of industry trends, earning prestigious certifications such as Certified Knowledge Manager (CKM), Pragmatic Marketing Certified - Level 2 (PMC-II), and Certified Scrum Product Owner (CSPO). Her proficiency in multiple languages, including English and Spanish, enables her to effectively communicate with diverse stakeholders.
As a seasoned professional, Rosanna has honed her skills in troubleshooting, software documentation, and metadata management, making her a valuable asset to any organization seeking to elevate its knowledge management capabilities.
Credentials
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Certified Knowledge Manager (CKM)
KM Institute (KMI)Dec, 2022- May, 2026 -
Coveo 2022 Relevance Awards - Pinnacle Award
CoveoDec, 2022- May, 2026 -
Adobe Leadership Circles
AdobeJan, 2021- May, 2026 -
Certified Change Practitioner
ProsciDec, 2019- May, 2026 -
Pragmatic Marketing Certified - Level 2 (PMC-II)
Pragmatic Institute (Pragmatic Marketing + TDI)Apr, 2019- May, 2026 -
Certified Knowledge Specialist - Taxonomy Design (CKS-Taxonomy)
KM Institute (KMI)Feb, 2019- May, 2026 -
Pragmatic Marketing Certified - Level 1 (PMC-I)
Pragmatic MarketingJan, 2019- May, 2026 -
Certified Knowledge Manager (CKM)
KM Institute (KMI)Jul, 2017- May, 2026 -
KCS v6 Practices Certification
The KCS Academy - the Only Authorized Certifying Body for KCSJan, 2017- May, 2026 -
KCS Practices v5 Certified (KCS v5)
KCS AcademyJun, 2016- May, 2026 -
Certified Scrum Product Owner (CSPO)
Scrum AllianceJun, 2018- May, 2026 -
Certified ScrumMaster (CSM)
Scrum AllianceJan, 2018- May, 2026
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Industry Focus. “Information Technology and Services”
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