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Bio

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Rosanna Lampaya is a seasoned sales professional with extensive experience in managing key accounts, developing and maintaining relationships, and driving revenue growth. She has a strong background in event planning, marketing, and trade shows, with expertise in budgeting, forecasting, and negotiation. With a degree in Business Administration and Management, Rosanna has held various roles in the hospitality industry, including Senior Sales Manager, Account Director, and Director of Sales and Catering.

Experience

  • Wyndham Lake Buena Vista Disney Springs Resort Area
    • Lake Buena Vista, Florida, United States
    • Complex Senior Sales Manager
      • Oct 2021 - Present
      • Lake Buena Vista, Florida, United States

      • Manage all Markets 50 rooms and up• Established, developed & maintained key accounts• Achieved yearly quota and recognized as top sales manager.• Analyzed accounts, collected data, created & reviewed contracts.• Reviewed company’s financials, checked bank & credit references• Reviewed each company’s restrictions, compliance and current regulations• Analyzed Accounts and executed reports based on findings• Strategic planning and budgeting of territory to exceed revenues.

  • Intercontinental San Juan
    • San Juan- Puerto Rico
    • Account Director -Pharma, Midwest & West Coast Markets
      • Jul 2015 - Dec 2020
      • San Juan- Puerto Rico

      Account Director-Midwest/West Coast and Pharma Market• Managed the Midwest, West Coast & Pharmaceutical Market accounts• Established, developed & maintained key accounts• Achieved yearly quota and recognized as top sales manager.• Analyzed accounts, collected data, created & reviewed contracts.• Reviewed company’s financials, checked bank & credit references• Reviewed each company’s restrictions, compliance and current regulations• Provided high levels of services by being experienced as a consumer with various products.• Strategic planning and budgeting of territory to exceed revenues.

  • Hilton Orlando
    • Orlando, Florida
    • Senior Sales Manger
      • Jul 2013 - Jul 2015
      • Orlando, Florida

      Senior Sales Manager overseeing the Mid West Association In-House groups, International excluding Latin America, Goup Tour and Experient Account 200+ room per night.

  • Caribe Hilton
    • San Juan Puerto Rico
    • Group Sales Manager Hilton Worldwide San Juan Collection
      • Mar 2008 - Jul 2013
      • San Juan Puerto Rico

      Responsible for the Midwest U. S. Market-Group Sales for The San Juan Collection. 50 rooms or more for three of the best known properties in Puerto Rico, the Caribe Hilton, Conrad Condado Plaza and El San Juan Resort & Casino. The San Juan Cluster has a total of 1,866 rooms.

  • Hilton Miami Airport Blue Lagoon
    • Miami/Fort Lauderdale Area
    • Convention Sales & International Sales Manager
      • 2006 - 2008
      • Miami/Fort Lauderdale Area

      Convention Sales ManagerManage Convention Sales for the Midwest region 50 rooms and more.International Sales ManagerManage Travel Agency Accounts, tracking production and improving communication in order to increase productivity, generating an increase tour and travel sales. Develop new accounts such as Carnival Cruise Lines, American Airlines, Norwegian Cruise Lines, producing three million dollars in revenue for the hotel. Surpassed room revenue goals every trimester. Manage and develop the following markets: Airline, Cruise lines, International Corporate and tour and travel. Increase international groups from key markets such us: Japan, UK, Mexico, Brazil and the Caribbean Islands

  • Sega
    • Miami Florida
    • Gameworks Miami
      • Apr 2001 - 2006
      • Miami Florida

      Director of Sales and CateringCompany founded by Sega Enterprises and Universal Studios, Inc.Responsibilities included working with the GameWorks corporate Sales and Marketing departments. Oversee strategic Group Sales planning and execution and all Marketing related activities. Experience with media, public relations, corporate sponsorships and group sales advertising.Responsible for soliciting new Group business, managing and generation of all event contracts, maintenance and tracking of calendars and contracts, managing event execution and maintaining database information.

  • Riu Hotels and Resorts
    • Miami/Fort Lauderdale Area
    • Director of Sales and Marketing Miami/Orlando
      • 1994 - 2001
      • Miami/Fort Lauderdale Area

      Responsible for Sales Department for two properties, Riu Florida Beach and Riu Orlando. Direct the hotel in the development, implementation and achievement of the annual goals and market plan objectives. Provide leadership, assistance and guidance in the execution of sales functions, standards and policies. Resonsible for implementing all business-building and relationship-building expectations. Consistently met and exceeded department expectations for productivity and accuracy levels. Developed promotional programs to optimize revenue levels. Contracting

Education

  • 1992 - 1995
    University of Central Florida
    Bachelor's degree, Business Administration and Management, General
  • 1989 - 1992
    Daytona Beach Community College
    Associate of Arts (AA), Business Administration and Management, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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