Experience

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  Temple College

  • Temple, Texas

  • Executive Director, Dual Credit & High School Partnerships

    • Aug 2019 - Present
    • Temple, Texas

    Responsible for the planning and coordinating of the College’s dual credit program, college readiness, Early College High Schools, and all high school outreach-related activities. Duties include strategic partnerships and planning with school districts, parents, and students. Designing dual credit opportunities and plans tailored for each school district.

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  iCode West Frisco- Empowering Future Innovators

  • Director

    • Oct 2018 - Aug 2019

    The overall operations of the campus, as well as ensuring the computer science courses/classrooms and labs provide the necessary education to ensure students have the best possible experience. Participating in developing a vision and strategic plan that drives operational initiatives.Responsible for financial management of customers, billing, tracking, and projections, while setting and achieving financial goals.Increasing center profits by ensuring product sales and managing.Providing updated information on Social Media, calendar, events, and on the website.Update reports on converted leads, monthly income, accounts and opportunities.Onboarding new students.Hiring and train new staff.Monitor classes and lab activities.Evaluate instructors and mentors on a regular basis. Maintain an accurate record of academic information for all students.Foster teamwork between staff, instructors and mentors.Maintain open communication channels and foster a culture where opportunities are discussed openly.Maintain and create records, schedules, and classes of new customers in CRM.Leverage the CRM as a customer service platform, keeping track of student performance as well as any incidents that need to be addressed with students or parents.Provide timely reports and weekly status.Keep periodic account of all equipment in classrooms, labs, marketing and office materials.Ensure attrition is low.Keep an eye on the facilities to ensure the space looks clean and organized.

• 

  UTSA TRIO Educational Talent Search

  • San Antonio, Texas Area

  • Lead Retention Specialist

    • Aug 2012 - May 2017
    • San Antonio, Texas Area

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  Central Texas College

  • Killeen/Temple, Texas Area

  • Service Area Coordinator and Community Education Coordinator

    • Jul 2009 - Aug 2012
    • Killeen/Temple, Texas Area

    To supervise, coordinate, plan and monitor education programs and courses provided by Central Texas College at Brady, Mason, Rochelle and Lohn service areas.

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  Americorps

  • Austin, Texas Area

  • AmeriCorps State and National program member

    • Sep 2008 - May 2009
    • Austin, Texas Area

    The largest of AmeriCorps programs, AmeriCorps State and National provides funds to local and national organizations and agencies committed to using national service to address critical community needs, including:-Tutoring and mentoring disadvantaged youth- Community engagement- Parental Involvement- Fighting illiteracy- Improving health services-Teaching computer skills- Managing or operating after-school programs- Helping communities respond to disasters- Building organizational capacity.AmeriCorps is a program of the Corporation for National and Community Service, an independent federal agency created to connect Americans of all ages and backgrounds with opportunities to give back to their communities and their nation.

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  Foley's Department Store

  • Houston, Texas Area

  • Department Manager

    • May 1992 - Aug 2003
    • Houston, Texas Area

    RESPONSIBILITIES:- Overseeing one or more areas/departments of the store- Maximizing store sales and profits- Meeting all goals (i.e. sales, credit applications, shrinkage, payroll, and expenses)- Developing a qualified, well trained staff- Ensuring proper execution of all store operations functions and company programs- Ensuring the highest level of Customer service and satisfaction.- Maintaining company standards throughout the store- Protecting all company assetsPERSONNEL:- Assist in the preparation and delivery of performance evaluations.- Assist in the utilization of company training programs.- Assist in addressing poor performance and administering the counseling process as necessary.- Coaching: Provide the team with ongoing feedback and support.MERCHANDISING:- Direct and ensure compliance with current floor plans- Direct seasonal outposts set-up.- Direct and ensure accuracy of sales event set-up.- Ensure compliance with signing guidelines.- Ensure compliance with Folded Merchandise Program.- Direct and ensure accuracy of clearance event set-up.- Ensure compliance of fixture usage.- Set and enforce standards for window and interior displays.- Ensure stock keeping maintenance is followed (including close to open policy).- Ensure compliance with merchandise presentation standards and departmental prototypes.OPERATIONS:- Ensure compliance with all Foley's procedures.- Ensure P.C.A.s are completed in a timely, thorough, and accurate manner.- Ensure damages are completed according to procedure and shipping deadlines.- Ensure compliance with procedures for receiving, sorting, and processing freight.- Ensure that company assets (register and safe funds, bank deposits, equipment, etc.) are protected.- Ensure proper maintenance of store equipment and property.- Ensure compliance with housekeeping standards.