Experience

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  SIXCEL

  • United States
  • Information Technology & Services
  • 1 - 100 Employee

  • Implementation Lead

    • Sep 2022 - Present

    Leading a team with deep staffing industry knowledge and extensive implantation experience to help clients successfully implement the Bullhorn family of products. Defining implementation processes, developing internal and client-facing materials and training, and supporting client's business transformation by defining best practice solutions to operational needs. Provide forward looking solutions end-to-end staffing industry operations through software implantation, process change and training.

  • Program Director

    • Oct 2017 - Sep 2022

    Provide leadership and expertise to clients undergoing business transformation, including identifying and defining requirements, driving role, responsibilities and process changes and interconnecting front office, middle office and back office operations. Expertise in software implementation, solution design, business process reimagining and staffing pay/bill processing, About SixcelSixcel partners with staffing companies to drive higher performance through technology solutions and process improvement. Sixcel’s broad experience facilitates the process and optimizes results. The industry expertise and best practices we apply can: Transform plans into actions to deliver operational excellence Enhance productivity Set the stage for growth Our knowledge of both systems and process, coupled with deep staffing industry experience, ensure our client's ability to fast track implementation to accelerate results.

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  ManpowerGroup

  • United States
  • Staffing and Recruiting
  • 700 & Above Employee

  • Senior Manager, Organizational Readiness-Global Applications, Global Program Managment Office

    • 2014 - 2017

    Oversaw deployment, change management and adoption of IT projects across multiple countries, as key member of Global Information Systems Program Management Office. Trusted advisor to in-country IT projects. Worked extensively with cross-functional teams, global colleagues, offshore partners, and 3rd party vendors. Applied expertise in change management, business requirements, technical concepts and system design to synthesize information and drive solutions. Implemented Google for Work and Google+ (G Suite) to 80 countries and over 37K users, with immediate 75% adoption. As Google Product Owner, expanded Google use to 93% adoption with over 10K Hangouts per month and over 500 active communities by identifying and supporting transformation opportunities with country IT and business users. Invited to present “The Social Enterprise” and “Customer Success Stories: Collaboration” at inaugural Google Meetup @ GooglePlex event for over 400 customers to network with Google, and recommended partners, showcasing ManpowerGroup’s best practices and innovative ideas. Recognized as Subject Matter Expert (SME) by companies considering adopting Google. Designed and co-hosted with Google innovative Business / IT focused regional Meetup. Subject matter expert (SME) for developers, end users, partners and vendors for multiple platforms. Facilitated merging and trade-offs and applied technical knowledge to identify, resolve and communicate issues across teams to reach practical solutions. Played integral part in relaunch of global candidate website and mobile application design project, driving requirements and change management with countries.

  • Manager, Business Readiness, Global Direct Office Program Management Office

    • 2011 - 2014

    Invited by Vice President of Global Finance to define and establish Global Program Management Office, standardizing front-office processes and systems to in-country operations, establishing baseline for measuring future front office projects globally. Led change management planning and execution to ensure in-country deployments incorporated global business practices. Defined and implemented integration strategy for global-local systems. Spearheaded inaugural implementation of Brazil’s first automated recruiting and fulfillment system, transforming largely localized processes to country-wide approach during 2-year time frame, spending 6 months per year in-country. Defined and executed integration of Brazil’s legacy payroll / HR system with new front office system.Led European cross-functional SME sessions covering requirements for cost-effective multi-country solution in highly-regulated labor market.

  • Program Manager, Business Readiness , Front Office Deployment, North America

    • 2007 - 2011

    Directed business requirements, deployment, and change management for inaugural candidate web platform and custom Bond Adapt-based front office solution deployed to over 600 offices and 2500 end users on time and in budget.Collaborated with developers and global strategy team to craft practical solutions to implementation challenges. Drove engagement and collaboration across business and IT. Through redefining, reconfirming and reworking requirements and functionality, tackled technical challenges and global/local issues to keep project on track.Managed team of more than 20 professionals in this operationally-critical project. Created cohesive change management design built on anticipation, fun and user involvement. Developed subject matter expert program to validate requirements, identify process impacts, develop key messaging, execute User Acceptance Testing (UAT) and champion change. Actively managed design, development, content and delivery of training program. Developed communication and marketing approach; planned, produced and delivered key communication to all levels of stakeholders.

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  Manpower

  • Greater Milwaukee Area

  • Project Lead and Business Specialist, Back Office Deployment

    • 1998 - 2007
    • Greater Milwaukee Area

    Held progressively broader roles defining and implementing new applications and business processes. Primary project partner to vendor development team. Drove continued adoption and expansion of understanding of JDE OneWorld.Selected as primary SME for design, development, and multi-year deployment of company’s 1st fully integrated back office system to more than 20 North American support centers. Led requirements sessions with end user teams, including franchises. Worked closely with developers on functional requirements and training teams on training content.Played key role in identifying and defining 6 fundamental changes to vendor’s commercial product required to support Manpower’s business. As primary project partner to vendor development team, identified, defined, and tested core JD Edwards OneWorld enhancements for payroll, timekeeping and taxation. Created and delivered 1st comprehensive training program for North American corporate and franchise support center staff. Defined and implemented groundbreaking mechanized adjustment solution able to accurately recalculate payroll, taxation, invoicing, and government reporting impacts, creating unique functionality still in use.

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  Various

  • Foundational Experience

    • 1977 - 1998

    Department Manager: Recruited to lead new corporate department and establish operating model.MIS Director: Implemented and managed all applications and systems for franchise operations as. Advised management on system selection and how to maximize value from systems. Appointed to North American SME team for design and development of custom end-to-end application.Support Center Manager: Oversaw back office operations, client pricing and reporting. Subject matter expert to Corporate on new application development.Trainer: Designed and delivered end user and client training for multiple applications. Strategic Planning Facilitator: Designed and facilitated multiple year leadership strategy sessions .House Manager (Theater), Boston, MA; Stage Manager/House Manager, (Theater) Holland, MI