Experience

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  Medtronic

  • Greater Chicago Area

  • Clinical Specialist

    • Apr 2017 - Present
    • Greater Chicago Area

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  CareFusion

  • Field Based, National, USA (Professional Services – Field Operations)

  • Product Implementation Analyst

    • Sep 2013 - Nov 2016
    • Field Based, National, USA (Professional Services – Field Operations)

    Product Implementation Analyst – facilitated the deployment of medical device products called Pyxis Supply in health care facilities throughout the United States. • Coordinated the installation of Pyxis products which included project management, implementation, workflow, configuration tasks, customer service and partnering activities. • Developed and managed deliverables such as rollout plans, timelines and project assignments to the customer and senior team.• Installed and supported product hardware and software.• Trained and consulted customers on new products, offerings and/or upgrades.• Provided onsite and remote customer support to multiple medical care facilities and health care systems.• Trained new hires and functioned as Subject Matter Expert (SME) across two product lines.

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  Cardinal Health

  • Field Based - Chicagoland, IL

  • Pyxis Implementation Specialist

    • Mar 2008 - May 2009
    • Field Based - Chicagoland, IL

    Product Operations Analyst – facilitated the deployment of medical device products called Pyxis Medication in health care facilities throughout Chicagoland. • Conducted customer meetings for new Product implementation.• Provided overall rollout plan, timeline and project assignments to customer and the senior team.• Installed and supported Product hardware and software.• Managed new projects, trained new hires and maintained existing accounts.• Trained customers on new products, offerings and/or upgrades.• Completed product orders, weekly logs, expense reports and project plans.

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  Cardinal Health

  • Field Based - Illinois & Wisconsin

  • Pharmacy Operations Consultant

    • May 2007 - Sep 2007
    • Field Based - Illinois & Wisconsin

    Pharmacy Operations Consultant – installed medication/supply ordering software in retail pharmacies. • Analyzed retail pharmacy business’ to determine best possible tools, technology, software, and solutions to maximize efficiencies and improve margin. • Based on analysis, recommended and influenced pharmacies to implement tools, technology, software and/or solutions. • Upgraded, up sold, implemented, coordinated, installed, & trained customers on company offerings. • Key member of the selling team that actively participated in customer calls and led discussions/presentations to validate the value of company offerings. • Prepared presentations, reports, written recommendations and statistical reports.

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  Abbott Laboratories

  • North Chicago, IL

  • Pharmaceutical Field Sales Intern

    • May 2006 - Sep 2006
    • North Chicago, IL

    Field Sales Intern – mentored by a regional manager to learn the pharmaceutical sales industry. • #1 chosen candidate for elite sales intern program over more than 10,000 applicants. • Field traveled with sales reps on a daily basis to garner greater understanding of field sales. • Gathered information and researched market share trends to complete a company project. Results were implemented into the sales training program. • Completed major sales training for product certification.

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  Rockford Memorial Hospital

  • Rockford, IL

  • Pharmacy Technician

    • Mar 2004 - Apr 2006
    • Rockford, IL

    Licensed Pharmacy Technician – dispensed medication for an inpatient facility. • Assisted Pharmacists with dispensing, delivering and distributing medication to 30+ hospital departments. • Entered department and patient medication orders into pharmacy computer system, with 100% confidentiality. • Trained end users and new hires on Pyxis Medication Stations.

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  United States Air Force

  • Scott AFB, Belleville, IL

  • Medical Technician

    • Mar 1994 - Feb 1998
    • Scott AFB, Belleville, IL

    Medical Technician – provided medical care to patients in all areas of Women’s Health. • Recognized as the Senior Medical Technician and assistant to the Chief Doctor of Women’s Health. • Assisted in all surgeries, procedures and patient visits for the Chief Doctor. • Daily hands-on clinical care in all areas of Women’s Health.• Mentored and trained new hires and lead the new patient training classes. • Responsible for daily patient lab work, data entry and the organization/filing of 300+ obstetrical patient files with 100% confidentiality..