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Ronald Edwards

IT Helpdesk 2 at The Arc of the Ozarks
Intro Book
Seasoned IT professional with extensive experience in telecommunications and training.
  • Claim this Profile
Location
Springfield-Branson, Missouri Area, US
Skills
  • Networking
  • Telecommunications
  • Troubleshooting
  • Teaching/Training Telecommunications
  • Recruiting
  • Show all
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Bio

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Topline AI
Ronald Edwards is a seasoned IT professional with 20+ years of experience in telecommunications, troubleshooting, and training. He has worked as a Telecommunications Specialist, IT Helpdesk 2, and has held various roles in the military and private sectors. He holds multiple certifications in IT and telecommunications.

Credentials

  • Pentration and Ethical Hacking
    Certification
    Feb, 2019
    - Apr, 2026
  • CompTIA A+
    -
    Jun, 2017
    - Apr, 2026
  • ITIL Foundation
    -
    Apr, 2017
    - Apr, 2026
  • Cisco CCNA
    -
    Mar, 2017
    - Apr, 2026
  • CompTIA Network +
    -
    Mar, 2017
    - Apr, 2026
  • CompTIA Security +
    -
    Mar, 2017
    - Apr, 2026
  • Certified Telecommunications Network Specialist
    -
    Jan, 2017
    - Apr, 2026

Experience

  • The Arc of the Ozarks
    • IT Helpdesk 2
      • Oct 2017 - Present

  • Currently retired but looking to return to work in the IT/Telecommunications industry
    • Springfield, Missouri Area
    • Retired
      • Mar 2008 - Oct 2017
      • Springfield, Missouri Area

  • Verizon
    • Telecommunications Specialist/Helpdesk/Admin/Fiber Network Technician
      • May 1997 - Mar 2008

      Telephone installation/Repair. DSL/Fiber highspeed installer/Repair. Installed hardware/software, wired and wireless APs.

  • United States Marine Corps
    • Camp Pendleton, California/Dallas Texas
    • United States Marine Corps
      • May 1985 - Feb 2005
      • Camp Pendleton, California/Dallas Texas

      8 years active duty. 12 years reservesRecruiter, Telephone Technician, Military Computer Technician , Communications Chief 1st Marine Division. DD-214 Honorable Discharge

Education

  • 1983 - 1984
    East Central College
    Associate of Arts (A.A.), Health and Physical Education/Fitness

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Telecommunications and Networking”

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